Medical and Scientific Information Manager Europe

The Regional Medical Information (MI) Manager provides strategic and operational support to the region to meet Global Medical Information (GMI) objectives. They build partnerships to align Affiliate Medical Affairs with AbbVie GMI Headquarters. They advise on best practices for product support including product launches and present region-specific analytics reports to stakeholders. This role acts as a liaison for product issue management and collaborates with Pharmacovigilance Product Surveillance and other stakeholders. Additionally they contribute to new hire training manage vendor compliance and work to optimize processes across Affiliates and regions.

Triage Management and Inquiry Escalation:

• Act as the country/region point of contact for resolving escalated inquiries ensuring that issues are addressed efficiently as per internal Turnaround Time (TAT) standards.
• Manage the escalation process for complex medical inquiries working closely with the vendor team and GMI to ensure timely and accurate responses.

Content Development and Management:

• Ensure that all MI content is accurate compliant with regulatory requirements and aligned with strategic objectives.
• Develop and update local MI content as appropriate.
• Manage the translation of MI content to ensure it is accessible to all regions considering local language nuances and regulatory requirements.
• Execute the quality monitoring plan for medical information in alignment with the GMI monitoring plan.

MI SME for Local Considerations:

• Serve as the subject matter expert for local business considerations including Data Privacy Pharmacovigilance Regulatory Affairs and other local regulations.
• Maintain Data Privacy Requirements per region/country
• Provide guidance and support to local Affiliate stakeholders to ensure MI activities comply with local regulatory requirements and organizational policies.
• Oversee the implementation of digital solutions to enhance MI capabilities and processes in the region.
• Lead and implement initiatives to integrate digital tools and platforms into MI operations ensuring alignment with GMI goals.
• Analyze data from medical inquiries to generate insights and develop analytical reports.
• Present insights to regional and Affiliate stakeholders providing trends and highlighting pertinent topics of interest.

Trainings and Forums:

• Coordinate facilitate and deliver product system and process training for the vendor team.
• Update training materials regularly to reflect changes in processes regulations and GMI goals.
• Actively participate in MI forums and Affiliate Medical Affairs/local Medical Operations meetings sharing insights best practices and updates relevant to the Affiliate regional and GMI landscape.

Qualifications :

• Attention to detail and excellent analytical aptitude and clear concise communication skills both verbally and in writing.
• Researching analyzing and evaluating medical information materials using critical thinking skills and interpreting and applying medical information instructions policies and procedures and guidelines pertaining to medical communications and release of medical communications.
• Familiarity with pharmaceutical principles practices and their application comprehension of medical terminology and treatment modalities and knowledge of pharmacology principles theory and their application.
• Capacity for driving process improvements and maintaining high-quality standards.
• Experience in leading cross-regional initiatives and coordinating between diverse teams.
• Sensitivity to cultural differences and an awareness of differences in medical and clinical practice in the region.
• Fluency in English and an appreciation of the difficulties and ambiguities in English language usage in the region.
• Knowledge and experience in use of computer systems and database and software applications including Microsoft Office Power Point and Excel preferred.
• Minimum of B.S. degree with an emphasis in Science Health Care or related fields from an accredited college or university and/or 2 years of pharmaceutical industry experience (MI experience preferred) or 4 years of health care related field experience.
• Experience can be appropriate internships or residencies.
• Advanced degree (PharmD PhD) with at least three years pharmaceutical or related experience would be preferred.
• Working knowledge of current regulatory requirements (e.g. European Medicines Pharmaceutical and Devices Agency Food and Drug Administration) and/or other guidelines and knowledge of AbbVie therapeutic areas and research interests desired.

Additional Information :

Regardless of your area of expertise: medical regulatory market access human resources legal marketing communication... at AbbVie you will find exciting challenges and opportunities to explore new career paths. 

From a practical point of view and daily work life: we are currently located in Rungis; however AbbVie France will be relocating to 5/13 Bd de la République 92100 Boulogne-Billancourt by the end of 2025. The new premises along the Seine will host the France and Europe teams both therapeutic and aesthetics in two newly renovated seven-story buildings within a campus of four buildings. 

Each floor will be equipped with meeting rooms and relaxation areas to promote collaboration and informal exchanges. The premises will also have outdoor spaces including a green inner courtyard and a private rooftop with a view of the Seine exclusively for AbbVie employees. 

Numerous services will be offered on-site: car and motorcycle parking with electric charging stations bicycle storage company restaurant gym as well as concierge service. 

Located in a dynamic and lively district with many amenities our future offices will be easily accessible by public transport with subway line 9 RER C and buses 126 189 and 289.  In the future it will also be accessible by subway line 15.

Since 2015 AbbVie has been recognized as a Great Place to Work. We are in the top 5 companies where it is good to work. We are also one of the few companies to be awarded the Best Workplace for Women award which recognizes the abilityof companies to take into account major societal issues such as gender equality. 

At AbbVie we value work-life balance. We offer the possibility to work from home up to 2 days a week according to the terms defined in our collective agreement. Join us to be part of a diverse and collaborative team. 

Find more information about benefits at AbbVie France by clicking here:  can find us at  - . Follow @abbvie on LinkedIn X (ex Twitter) et YouTube. 

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

interested

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

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