- Deliver exceptional personalised service to all guests in alignment with the hotels luxury standards.
- Greet and seat guests warmly presenting menus and offer expert recommendations on food and beverage selections.
- Serve beverages including cocktails wines and premium spirits with precision and attention to presentation.
- Anticipate guest needs and preferences to provide a seamless and memorable experience.
- Process orders efficiently using the POS systems and ensure accurate billing and payment handling.
- Uphold cleanliness and organisation of bar areas glassware and service stations to the highest hygiene standards.
- Follow and implement all departmental procedures standard operating procedures (SOPs) and checklists.
- Demonstrate the Passion for Excellence through serving our guests with flair and professionalism ensuring that their requests are quickly and efficiently achieved.
- Ensure all guests are provided with personalised service and that the Essence of Pleasure is achieved.
- Embody the art of French hospitality through a can do attitude.
- Assist in stock management including inventory checks restocking and rotation of supplies.
- Collaborate closely with Ambassadors and Supervisors to ensure smooth service and uphold team standards.
Qualifications :
- Previous experience in a premium restaurant or luxury hotel environment is preferred but not essential.
- A genuine passion for food beverage and exceptional guest service.
- Strong knowledge of wines cocktails and spirits or a willingness to learn.
- Impeccable presentation and a confident professional manner.
- The ability to stay calm organised and upbeat during busy service periods.
- A strong team spirit and a desire to go above and beyond for our guests.
- Flexibility to work evenings weekends and public holidays as part of a rotating roster.
- A current Responsible Service of Alcohol (RSA) certificate.
Additional Information :
If you share our passion for hospitality service excellence innovation and drive we would love to hear from you!
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process youre welcome to let us know.
Please note that full Australian Working Rights are required for this role and that the hotel is unable to assist candidates in obtaining Australian working rights.
Remote Work :
No
Employment Type :
Part-time