Policy and Client Administrator
Policy and Client Administrator
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Company:
MercerDescription:
We are seeking a talented individual to join our Benefits Operations at Mercer. This role will be based in Philippines. This is a hybrid role that has a requirement of working at least three days a week in the office.
Policy and Client Administrator
We will count on you to:
- Ensure effective delivery of benefits services to clients and stakeholders
- Manage complex benefits operational assignments
- Analyse and resolve issues and discrepancies in benefits data files
- Maintain and support operational systems and tools for optimal functionality
- Generate and present operational reports with insights and recommendations
- Perform daily operational tasks including data analysis system support and reporting
- Provide testing support for new system and tool implementations
- Utilise technical tools to manage client data accurately and maintain data integrity
- Manage client requests ensuring timely and accurate completion with high client satisfaction
- Act as a subject matter expert guiding and supporting junior team members
- Lead projects focused on process improvements and operational efficiency
- Stay updated on industry trends and best practices to identify improvement opportunities
What you need to have:
- At least a Bachelors degree in any field
- Minimum 2 years in Insurance Operations
- Good work ethics with high level of integrity detailed oriented compliant and process driven
What makes you stand out:
- Good communication and interpersonal skills
- Willing to learn and take on new challenges
- Excellent coordination skills and ability to work with multiple stakeholder
Why join our team:
- We help you be your best through professional development opportunities interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues clients and communities.
- Our scale enables us to provide a range of career opportunities as well as benefits and rewards to enhance your well-being.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
