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About Us
At Radiant Digital we empower organizations to thrive in the digital age with innovative IT solutions and consulting services. From government agencies to global enterprises we deliver technology that drives efficiency agility and measurable impact across the USA Canada the Middle East and Southeast Asia.
On the federal side we are a trusted partner to agencies like NASA the Department of State the IRS ACL ACF USDA and many others as well as state and local governmentshelping them modernize systems harness data and achieve mission success.
In the private sector we collaborate with leaders in telecom healthcare entertainment and oil & gas providing tailored strategies and cutting-edge solutions that unlock growth optimize operations and keep businesses ahead in dynamic markets.
At Radiant Digital our mission is simple: to transform challenges into opportunities through technology.
Job Description:
Location: Staunton VA 24401
Working Model : Onsite
Mode of Interview : In Person Only
Short Description:
Requires experience creativity and multi-tasking to independently and collaboratively achieve department service and support objectives for the Transportation Operations Center.
Complete Description:
Responds to Tier 1-3 network support requests.
Communicates effectively with teammates and customers of varying levels of technical expertise.
Responds to all break/fix requests associated with network resources.
Designs extensions of and connections to the campus network.
Configures and deploys new/replacement network hardware and communications infrastructure.
Maintains up-to-date project and architecture documentation.
Maintains up-to-date inventory and maintenance records.
Monitors network resources for faults and traffic anomalies.
Resolves connection issues between users and resources.
Maintains detailed change history of network changes.
Supports ITS Field Maintenance with communications implementation and troubleshooting.
Supports team efforts to improve cybersecurity controls and defenses.
Supports team efforts for threat hunting and mitigation.
Manages time and resource constraints.
Technical Skills Summary
Cisco Routing and Switching 5 years of hands-on experience configuring troubleshooting and maintaining enterprise-level Cisco networks.
VLAN Management 5 years of experience designing and implementing VLANs for optimized traffic segmentation and network efficiency.
Network Design 5 years of experience in planning designing and deploying scalable and secure network architectures.
Access Control Lists (ACLs) 5 years of experience implementing ACLs to enforce security and traffic control policies.
Subnetting 5 years of experience performing IP addressing subnet calculations and network segmentation.
Routing Protocols (BGP OSPF etc.) 5 years of experience configuring and optimizing dynamic routing protocols for large-scale networks.
Authentication (RADIUS TACACS etc.) 5 years of experience integrating and managing secure authentication systems for network access.
Cisco FMC/Firepower 3 years of experience managing Cisco Firepower devices and using FMC for threat detection and policy management.
Network Monitoring 3 years of experience with network monitoring tools for performance optimization and issue resolution.
DNS/DHCP 3 years of experience managing and troubleshooting DNS and DHCP services
Network Security 3 years of experience implementing firewalls intrusion prevention and security best practices.
VPN & Remote Access Technologies 3 years of experience configuring and maintaining secure VPN and remote access solutions.
Wireless Technologies 2 years of experience with wireless network deployment and troubleshooting (nice to have).
Contract