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Office Manager

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1 Vacancy
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Job Location drjobs

Charlotte, VT - USA

Yearly Salary drjobs

$ 48000 - 60000

Vacancy

1 Vacancy

Job Description

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Opportunity for advancement
  • Paid time off
Handyman Connection of Matthews is seeking a proactive positive individual to lead our office team. We are looking for a skilled manager to supervise daily operations and personnel while keeping communications flowing with our customers and team. You along with the Production Manager report directly to the owner of the business. You will oversee scheduling customer service/success invoicing office processes HR duties and directly supervise our CSRs.


Duties/Responsibilities:
  • Lead/implement best practices for office administration
  • Supervise CSRs and incoming/outbound communications tasks messages and handoffs
  • Oversee accurate use of CRM by the team
  • Manage a professional in-person office environment and coordinate with outside vendors (IT Accountant etc.) to keep everything dialed in
  • Manage daily financial tasks including processing invoices payments accounts receivable payroll etc.
  • Track daily project status co-ordinate with Production Manager and craftsman update job information
  • Support Production Manager with sourcing/ordering materials schedule updates and craftsman communication
  • Support estimator/sales with schedule oversight and monitoring follow up (both CSR duties).
  • Manage job costing payroll AR AP
  • Monitor reviews and feedback (Google NPS etc)
  • Coordinate team events

What we are looking for:
  • Exceptional organization skills - You have the ability to create and maintain a structured environment
  • Leadership Experience Youve managed teams and operations with confidence.
  • Business Mindset You understand how service sales and systems drive profit.
  • Customer-Focused You care about quality service and smooth operations.
  • Analytical Thinking You use data to solve problems and make smart decisions.
  • Strong Communication You handle conflict coach your team and build trust with clients.
  • Tech Proficiency Familiar with Outlook Excel Word and CRMs (training available).
  • Self-Starter You take initiative and act without needing oversight.
  • Bonus Points for: Industry Experience in home services construction remodeling or trades. Also Quick Books Online experience/proficiency (minimum 2 years)


Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer
  • Ability to lift up to 15 pounds on occasion

Compensation: $48000.00 - $60000.00 per year



Your locally owned Handyman Connection franchise contracts with talented craftsmen like you to deliver quality workmanship and professional service for our customers.

If youre interested in:

  • high earnings potential
  • a flexible schedule that you control
  • using your skills to help improve others lives

Handyman Connection might be a great fit for you.

Homeowners across North America have been calling on Handyman Connection for our professional craftsmanship and great customer experience since 1991. Each Handyman Connection franchise is locally owned and operated backed by the company that helped launch the industry.



Required Experience:

IC

Employment Type

Full-Time

Company Industry

About Company

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