Workshop Contoller
Workshop Contoller
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1 Vacancy
Job Description
Overview
Location: Teesside Audi
Contract type: Permanent full-time
Working hours: Mon - Fri: 08:00 - 17:30. 1 in 3 Saturdays 08:00 - 12:30
Salary: Up to 43000 OTE
An exciting opportunity has become available here in our Teesside Audi site as were on the lookout for an experienced Workshop Controller to join our dynamic team in our impressive facility. It is the perfect opportunity for a talented and enthusiastic Workshop Controller to advance their career with Audi. As a Workshop Controller you will supervise and motivate our team of Technicians & Apprentices and pro-actively review and prioritise the daily workload.
As a Workshop Controller you will be a crucial part of our business and the Aftersales Department. You will be reporting into our Aftersales Manager who is a pleasure to work with and will be providing you with ongoing support to ensure that you have the tools needed to perform to the very best of your ability! Furthermore you will also be able to do brand specific training which will enable you to progress within the Audi brand and the motor trade industry.
The successful candidate for our Workshop Controller position will be responsible for the day to day running of the workshop ensuring the service and repair technicians achieve their daily targets. Assisting the Aftersales Manager in ensuring the department provides the best possible service to the customers and achieves agreed profits and retention levels. As part of your daily role you will be responsible for maintaining high levels of customer satisfaction by implementing relevant quality checks.
Responsibilities
- Ensuring that all working practices comply with company DVSA health and safety and OEM policy
- Making sure all service work is carried out correctly competently and on time with customer satisfaction in mind
- You will also maintain relationships with the vehicle manufacturer and provide support to Technicians during repairs and ensure that high standards are achieved and maintained within the workshop and surrounding areas
- Liaising with colleagues and other departments to ensure a top quality service for customers
- Scheduling work to meet customer needs taking into account workshop targets the complexity of each job and the availability of parts
- Assisting with technical challenges by going above and beyond to support the team and writing technical reports
Qualifications
We are looking for someone who is friendly confident and enthusiastic. Ability to roll your sleeves up and work as part of the team is essential we are all one big family who supports each other and works towards the same goal. Due to the nature of this role a full valid UK driving license is a must.
If the above sounds of interest please apply today and a member of the Talent Acquisition Team will be in touch. Or if you require further information about this vacancy please email
About us: We are one of the top three automotive retailers in the UK proudly representing 32 manufacturer brands selling a huge range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset and were committed to recognising the valuable contribution each person makes. Thats why we continue to invest in a leading rewards and benefits package designed to support your career wellbeing and life outside of work.
Core Benefits:
Competitive salaries with structured pay scales and progression as you grow within the business
Generous annual leave that increases with your length of service
Enhanced family leave including 6 months full pay for maternity and adoption leave and 2 weeks full pay for paternity leave
Access to Techscheme for discounted technology purchases with flexible payments
Health & Wellbeing:
Eyecare vouchers to help cover vision care needs
Smart Health 24/7 access to GP services to support your mental and physical wellbeing
Dental insurance for everyday dental care and unexpected treatments
Critical illness cover for peace of mind during lifes most challenging moments
Financial Wellbeing:
MyView PayNow access a portion of your pay as you earn with features to stream save and track your money through a user-friendly app
Will writing services to help plan for the future
Flexible life assurance options and partner life assurance for added protection
Leisure & Lifestyle:
Discounted gym memberships to support an active lifestyle
Travel insurance to help you explore with confidence
Access to home and technology vouchers
bYond card and a wide range of exclusive retail and lifestyle discounts
We strongly believe in nurturing and providing our people with specific manufacturer brand and management training to enhance career development opportunities. We have a great bunch of people and we like to celebrate and encourage success at all levels.
Lookers and Charles Hurst are an equal opportunities employer. We are committed to a working environment that is free from discrimination is inclusive and empowers our people to bring their whole self to work and reach their full potential.
If your application is successful we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment address credit history and a standard criminal record check. For roles that require you to drive a driving licence check will also be carried out. Please note all offers of employment are made subject to a 6 month probation period commencing from your start date.
Employment Type
Full-Time
