Technical Product Owner - B2B Systems
Technical Product Owner - B2B Systems
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Job Description
Description
The B2B Systems team is currently looking for an enthusiastic individual to join the team as a Technical Product Owner. We are a fast-paced team focused on delivering new exciting capabilities to our sales and support channels on a shared platform. We are responsible for supporting the delivery of new enablement projects impacting multiple sales & support channels and products.
Heres the impact youll make and what well accomplish together:
As a Technical Product Owner on our Sales Force Platform you will help take our customer journey and system experience to the next level.
You thrive in a fast paced environment have the ability to work independently and are comfortable navigating competing priorities. You are an effective communicator with the ability to work as part of a larger team to support our SalesForce platform. You will collaborate with other teams from Sales UX/UI Designers Developers Testers Scrum Masters and business analysts to develop a deeper understanding of gaps and to identify opportunities to make improvements. By managing and prioritizing a backlog of user stories you will drive simplified sales experiences for our sales reps and customers.
What youll do
- Be an advocate for our stakeholders to bring to life ideas that improve their experience within SalesForce & Odyssey
- Solve complex challenges with a team of passionate business owners rolling up your sleeves to develop and execute creative solutions
- Creating refining and maintaining the product backlogfollowing changes in business priorities and according to business value
- Support multiple cross-functional/community requirements and leading the need to optimize the solution strategically across multiple business units while also building towards the longer-term strategy of converged digitization solutions
Qualifications
What you bring
- Strong analytical mind
- Technical skills in SalesForce / Odyssey and/or consumer wireline platforms
- Proven track record delivering complex solutions while making the case for intelligent trade-offs between delivery time/quality/scope and cost
- Ability to work effectively with various stakeholders across the business; building trust and strong rapport across the business is fundamental
- Strong problem solving skills and outstanding ability to use analytics to distill insights that allow you to make thoughtful strategic recommendations
- Intellectual curiosity and growth mindset
- A passion for operational efficiency and the ability to develop robust repeatable processes
Great-to-haves
- Experience with SalesForce development
- Project Management and/or Product Owner Certification
- Experience with Service Design and Lean Start-up methodologies
- Experience in wireline
- Familiarity with Agile methodology and knowledge of JIRA QA practices
- Experience in product development (hardware or software) and technical delivery (lean agile and/or devops) with product management/ownership of customer facing products/applications
- Strong track record of being able to develop relationships with a multitude of stakeholders/peers
- University Degree in a related discipline
- Technical or architectural experience with complex systems spanning internal vendor software hardware
Employment Type
Full-Time
