Staff Systems Engineer Developer Experience

The Staff Systems Engineer in the Developer Experience group will be responsible for engineering and supporting various technologies and tools to provide best Developer experience for Visas Development community.  Key responsibilities include:
    Engineer vendor products to Visas environment by designing installing upgrading patching and maintaining Developer tools.
    Create implementation procedures using automation tools / pipelines / gitops to manage the state of tool in target environment.   
    Setup / create / maintain K8s or VM environments for the tool and follow a promotion process to take the vendor solution from non-prod to production for each release/upgrade/patch. 
    Assess need for third party / external integrations meet the requirements of users using the platform capable of creating custom implementations (plugins / extensions within or outside the tool to interface with it) 
    Partner with internal departments such as Cybersecurity and Governance groups to ensure controls are established maintained and complied for all Developer tools. 
    Interact with vendors and provide necessary feedback to tailor vendor products to meet Visas needs. 
    Perform regular housekeeping on tools to provide high standards of application stability and reliability.
    Create standards/ suggestions for using the platform by Visa users. 
    Support ongoing Developer Tools projects and provide technical input as needed.
    Support complex technical issues in an interop production environment.
    Participate in L3 on-call support rotation.
    Support Audit / compliance conversations for the tools and be able to implement guardrails to protect the system from unintended usage.  
Tools Include: 
    Project management 
    Source code management. 
    Build and Deployment management. 
    Test and Quality tools.  
    Developer productivity and analytics tools. 

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Visa will accept applications for this role until at least October 10th 2025.

Qualifications :

Basic Qualifications
5 years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD OR 8 years of relevant work experience.

Preferred Qualifications
6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters MBA JD MD) or up to 3 years of relevant experience with a PhD
4/5 years of experience working in the capacity of a Devops role build/release/systems engineer or any other software development related job
Good administrative knowledge of GitHubJenkins GH ActionsArtifactory ArgoCD SonarQube DTRs
Good working knowledge in the use of software build tools e.g. maven npm or Gradle.
Minimum 2 years hands-on experience with Kubernetes required.
Minimum 2 years of experience with AWS /GCP/Azure required.
Proficient in atleast 1 programming language Java/Python/Groovy/GoLang
Proficient in Unix and Windows commands
Good knowledge in writing pipelines for CI/CD and templates management
Excellent knowledge in troubleshooting and debugging technical issues.
Excellent knowledge using tools such as Splunk Datadog Graffana Prometheus Cloud watch and other monitoring tools.
Proficient with DORA SPACE and FLOW metrics to build and understand software engineering productivity metrics.
Excellent knowledge of DevOps practices and procedures
Proven ability to multi-task
Self-motivated and adaptable to change.
Excellent verbal and written communication skills
Ability to work in a team setting across the globe.

Additional Information :

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 117700.00 to 170600.00 USD per year which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge skills experience and addition this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical Dental Vision 401 (k) FSA/HSA Life Insurance Paid Time Off and Wellness Program.

Remote Work :

No

Employment Type :

Full-time