Sr. Program Manager
Sr. Program Manager
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Salary Not Disclosed
1 Vacancy
Job Description
In this always-on world we believe it is essential to have a genuine connection with the work you do.
Our Taipei Development Center (Taipei Taiwan) is looking for a Senior Program Manager to work on RUCKUS One an AI-driven network assurance and business intelligence platform that simplifies the management of complex converged multi-access networks. RUCKUS One empowers businesses with actionable insights and optimized network performance for exceptional user experiences. This role is crucial for ensuring on-time high- quality within-budget project delivery and driving continuous improvement in our program management practices.
How Youll Help us Connect The World
You will be responsible for:
- Program Management:
- Develop and manage comprehensive program plans including scope dependencies timelines budgets resource allocation and risk management strategies.
- Work closely with cross-functional teams. Lead project execution within the program ensuring adherence to established processes and methodologies.
- Proactively identify assess and mitigate program risks and issues escalating as necessary.
- Communicate status and issues to management in a timely manner.
- Drive to closure program issues related to day-to-day activities among multiple programs.
- Utilize project management tools (e.g. Jira Confluence) to track project progress manage tasks and generate regular status reports.
- Track update and monitor customer statistics on escalations patch releases and release schedules.
- Tactical focal point for all project-related activities.
- Host organize and participate in project meetings and conference calls record meeting minutes and actions.
- Cross-Functional Team Leadership: Lead and motivate cross-functional teams located both locally and in other time zones fostering collaboration and effective communication. This includes managing dependencies and resolving conflicts.
- Stakeholder Management: Build and maintain strong relationships with key stakeholders .Provide regular updates and progress reports to senior management and other relevant parties. Address stakeholder concerns and ensure their needs are met.
- Process Improvement: Drive continuous improvement in program management processes and best practices within the team.
Required Qualifications for Consideration
- Bachelors degree in Computer Science Engineering Business Administration or a related field.
- 8 years of experience in managing complex software engineering development and software engineering programs with a proven track record of successfully launching and managing SaaS/PaaS projects
- Strong project management skillswith the ability to work on and track multiple projects simultaneously
- Demonstrable experience leading cross-functional geographically distributed teams.
- High degree of flexibility and adaptability and conflict management capability.
- Excellent communication interpersonal and presentation skills in English.
- Strong analytical problem-solving Negotiation and risk management skills.
- Self-motivated self-directed and politically astute.
- Energetic action-oriented detail-oriented results-oriented and well organized.
- Strong understanding of software development lifecycle (SDLC) methodologies (e.g. Agile Waterfall).
- Proficiency in project management tools such as Jira and Confluence.
- Scrum Master experience is a plus
What Happens After You Apply:
Learn how to prepare yourself for the next steps in our hiring process by visiting CommScope
CommScope is on a quest to deliver connectivity that empowers how we live work and learn. Our employees push the boundaries of communications technology that enables game-changing discoveries like 5G the Internet of Things and gigabit speeds for everyone everywhere. With our unmatched expertise in copper fiber and wireless infrastructure our global clients rely on us to outperform today and be ready for the needs of tomorrow.
RUCKUS Networks builds and delivers purpose-driven networks that perform in the demanding environments of the industries we serve. Together with our network of trusted go-to-market partners we empower our customers to deliver exceptional experiences to the guests students residents citizens and employees who count on them.
If you want to grow your career alongside bright passionate and caring people who strive to create whats connect to your future at CommScope.
CommScope is an Equal Opportunity Employer (EEO) including people with disabilities and veterans. If you are seeking an accommodation for the application or interview process please contact us to submit your request at .
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Required Experience:
Manager
Employment Type
Full Time
