Company Overview:
Freestone Property Group is a technology-first property management company dedicated to streamlining operations and enhancing resident satisfaction. We leverage innovative solutions to provide superior service offerings. Freestone Property Group is an affiliate of Greenbrook Partners a leading investment manager with over $2 billion in assets under management (AUM) and a portfolio encompassing more than 2000 multifamily units across New York City.
Position Overview:
At Freestone the Property Manager is responsible for overseeing the daily operations of a portfolio of scattered-site multifamily properties. This role will focus on ensuring financial success operational excellence and exceptional resident experiences. Strong leadership a focus on innovation and the ability to manage complex challenges with a proactive mindset are essential. By fostering strong team collaboration the Property Manager will drive the success of Freestones mission to create thriving communities.
Compensation: $85000 - $105000 per year plus bonus and benefits
Duties/Responsibilities:
Operational Management
Oversee daily operations of multiple properties within a designated scattered site portfolio.
Conduct regular site inspections to ensure upkeep maintenance and safety standards are met.
Ensure all units are in rent-ready condition coordinating repairs and turnarounds as needed.
Manage team of Community Associates Field Service Managers and Maintenance team including Maintenance Supervisors Porters and Cleaning Staff.
Tenant Relations
Respond promptly to tenant inquiries maintenance requests and complaints.
Assists with Managing lease renewals move-ins and move-outs.
Enforce lease agreements community rules and occupancy standards.
Leasing & Occupancy
Collaborate on Marketing available units coordinate property turnover and screen applicants.
Maintain high occupancy levels through effective leasing strategies and retention programs.
Ensure compliance with Fair Housing and local leasing regulations.
Financial Management
Prepare and manage property budgets in collaboration with leadership.
Approve invoices monitor expenses and report on financial performance.
Collect rent track delinquencies and initiate legal proceedings for non-payment when necessary.
Maintenance Oversight
Coordinate with maintenance teams and vendors for timely repairs and capital improvements.
Manage preventive maintenance schedules across all sites.
Ensure that maintenance issues are addressed efficiently and cost-effectively.
Compliance & Reporting
Ensure compliance with all local state and federal regulations (including housing codes and safety regulations).
Maintain accurate records of leases inspections maintenance and financial transactions.
Generate reports on occupancy income maintenance and other KPIs for leadership.
Vendor & Contractor Management
Source and manage relationships with service providers and contractors.
Ensure quality service delivery and adherence to contract terms.
Abide by all laws and regulations.
Required Skills/Abilities:
Strong time management and organizational skills.
Excellent communication and conflict-resolution abilities.
Proficient with property management software; knowledge of Yardi is preferred.
Basic knowledge of building systems and maintenance processes.
Education and Experience:
High school diploma or GED required; Associates or Bachelors degree in Business Real Estate or related field is preferred.
35 years of experience in property management preferably with scattered-site or multifamily portfolios.
Physical Requirements:
The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to hear well enough to communicate via phone or in person to all internal and external customers.
Must be able to communicate clearly and concisely.
Normal daily physical activities to include walking standing sitting stooping bending pushing and pulling.
Must be able to read reports and use computer phone and other general office equipment.
Must be able to perform job functions outdoors in all weather conditions.
Must be able to lift up to 50lbs.
Must be able to climb stairs climb a ladder and walk in construction sites.
Required Experience:
Manager