Lodge Manager
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Job Location:
Durban - South Africa
Monthly Salary:
22000 - 25000
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Kendrick Recruitment is seeking an experienced Lodge Manager to oversee the daily operations of a small luxury 5-star lodge in KwaZulu-Natal. This intimate camp accommodates only 10 guests supported by a team of 22 staff and includes a small stand-alone one-bedroom manager s house. The successful candidate will ensure exceptional guest experiences efficient management of staff and resources and the smooth running of all lodge operations.
Key Responsibilities:
Manage all aspects of lodge operations including guest services housekeeping food & beverage and maintenance
Lead motivate and develop staff to ensure high-performance and excellent service delivery
Ensure compliance with health safety and quality standards
Oversee budgets cost control and financial reporting
Maintain high standards of guest satisfaction and address guest feedback or complaints effectively
Coordinate schedules staff rosters and training programmes
Foster a positive workplace culture and encourage teamwork
Liaise with suppliers contractors and external stakeholders as required
Monitor and maintain lodge facilities equipment and vehicles
Requirements:
Senior management experience in a 5-star lodge or luxury hospitality establishment
Previous experience managing a small luxury lodge or boutique 5-star property preferred
Strong leadership communication and organisational skills
Financial acumen and experience managing budgets and operational costs
Ability to work under pressure and problem-solve in a fast-paced environment
Excellent interpersonal skills and ability to interact with high-profile guests
Well-presented and professional at all times
Flexible and adaptable to work shifts weekends and public holidays
Package:
Negotiable salary depending on experience
Small stand-alone one-bedroom house included
Opportunity to manage an exclusive 5-star camp with a small high-performing team
Experience
Key Skills
- Restaurant Experience
- Customer Service
- Employee Evaluation
- Management Experience
- Math
- Employment & Labor Law
- Sanitation
- Leadership Experience
- P&L Management
- Mentoring
- Supervising Experience
- Restaurant Management
About Company
Kendrick Recruitment (KR) specialises in finding top candidates for the Hospitality and Tourism Industries worldwide. We focus on providing a high level of personalised service tailored to each individual whether you are a client or candidate. We pride ourselves on listening and under ... View more
