City Dispatcher
Share
Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The Dispatcher role is a fast-paced demanding position focused on planning and coordinating the pickups and deliveries for our Saskatoon service area including surrounding rural routes. Were looking to onboard a dedicated professional to join our team and help us meet or exceed our customers expectations.
As a Dispatcher youll be the nerve center of our operations ensuring smooth and efficient daily flow. Your key duties will include:
Load Planning & Coordination: Planning and coordinating all terminal pickups and deliveries including LTL load planning and city/rural route planning.
Driver & Staff Supervision: Supervising City Drivers (and potentially brokers) providing direction and delegating tasks effectively.
Communication & Customer Service: Consistently answering the phone and dealing with driver requirements (e.g. hook up information delay updates concerns). This includes communicating effectively with internal staff and external customers.
System Management: Working within the AS/400 platform to execute scheduling track shipments for customers and perform other necessary system tasks.
Documentation & Compliance: Printing labels adding comments to justify non-service deliveries and ensuring proper company policy and safety guidelines are followed.
Leadership & Safety: Demonstrating leadership promoting a safety-minded culture and assisting with appointment booking and rescheduling of priorities.
Other duties as assigned.
Qualifications :
The ideal candidate will have the skills and knowledge to hit the ground running in a dynamic environment.
Geographical Knowledge: Solid geographical knowledge of Saskatoon and surrounding rural areas.
LTL Experience: Previous dispatch experience in an LTL environment.
Route Planning Expertise: Experienced with LTL load planning and city/rural route planning.
Technological Capability: Computer fluent with the ability to understand and operate an AS/400 system and handheld devices. AS/400 experience is a strong asset; we will train the right candidate.
Communication: Excellent phone and email communicator; polite professional and courteous in constant interaction with customers drivers and management.
Work Ethic: Proven ability to multitask effectively and thrive in a fast-paced environment while handling shift work.
Leadership: Demonstrated Team Leader capabilities and the ability to delegate effectively.
Safety: Safety Minded and possess a knowledge of TDG (Transportation of Dangerous Goods).
Previous or current Class 1 driving experience is an asset but not necessary.
Additional Information :
We Offer:
- Competitive wages
- Profit Sharing
- Benefits including short-term and long-term disability
- And more!
- We would like to thank all those expressing an interest in this
position; however only the candidates selected for an interview will
be contacted.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
For 60 years, Manitoulin Transport has been providing comprehensive transportation and logistics solutions for clients across North America. Our success lies in our innovation and safety, and our dedication to reliable, on-time delivery. So, if you know where youre headed, we have th ... View more
