Location Support Specialist

As a Location Support Specialist youll be part of that journey acting as the on-site tech support for our offices stores and warehouses. Youll help colleagues with everyday technical issues like fixing laptops or setting up equipment and ensure everything runs smoothly. This is a 12-month temporary role offering a great opportunity to Learn and grow within H&M. 

WHAT YOULL DO 

Youll provide hands-on tech support helping resolve everyday issues and keeping our equipment and infrastructure running smoothly. 

With addition to this you will... 

• Provide on-site support for hardware and software issues that cannot be resolved remotely.  
• Troubleshoot and fix user equipment such as laptops mobile phones tablets and meeting room devices.  
• Support office network and access point issues collaborating with the Global Network team when needed.  
• Distribute spare parts to stores (e.g. phones tills) and assist with local installations.  
• Perform inspections configurations and installations of tech equipment for new joiners and relocations.  
• Maintain documentation and follow up on tasks and incidents using ServiceNow.  
• Act as a local contact for infrastructure vendors (e.g. ISP telephony) and assist with physical checks and maintenance. 

WHO YOULL WORK WITH 

Youll be working in the team at our Borås location where we are looking for someone to join our small Business Tech Operations team. One of our three team members is going on parental leave in mid-November so we need extra support. We provide hands-on IT help to office and warehouse colleagues fixing laptops phones printers scanners and more. Every day brings something new from troubleshooting to setting up equipment. This is an entry-level role perfect for someone who enjoys tech and solving problems. No prior experience needed well teach you! Youll be part of a supportive team that helps keep things running smoothly. 

WHO YOU ARE 

We are looking for people with 

• A genuine interest in solving hardware or software issues and eager to learn. 
• Who enjoys problem-solving and finding the root cause not just quick fixes. 
• Interest in everyday tech (laptops printers smartphones) and eager to learn on the job. 
• Ability to juggle between multiple tasks and stay cool under pressure. 
• Solution-focused mindset and ready to roll up their sleeves. 

And people who are 

• Solution orientated. 
• Curious and open to new perspectives. 
• Strong communication skills. 
• Collaborative and focused on teamwork. 

WHO WE ARE 

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design affordable prices and sustainable solutions. We want to liberate fashion for the many and our customers are at the heart of every decision we make. 

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together we want to use our power our scale and our knowledge to push the fashion industry towards a more inclusive and sustainable future.  

WHY YOULL LOVE WORKING HERE 

We offer all our employees at H&M Group attractive benefits with extensive development opportunities around the globe. All our employees receive a staff discount card usable on all our H&M Group brands in stores and online. Brands covered by the discount are H&M (Beauty and Move included) COS Weekday Monki H&M HOME & Other Stories ARKET addition to our staff discount all our employees are included in our H&M Incentive Program HIP. You can read more about our H&M Incentive Program here. 

In addition to our global benefits all our local markets offer different competitive perks and benefits. Please note that they may differ between employment type and countries. 

JOIN US 

Our uniqueness comes from a combination of many things our inclusive and collaborative culture our strong values and opportunities for growth. But most of all its our people who make us who we are. Last date for application is 15th October 2025 and feel free to reachout to for any queries.

Take the next step in your career together with us. The journey starts here. 

*We are committed to a recruitment process that is fair equitable and based on competency. We therefore kindly ask you to not attach a cover letter in your application. 

Remote Work :

No

Employment Type :

Full-time