Client Support Specialist

Decklaration

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profile Job Location:

Lahore - Pakistan

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

About the Role

At Decklaration we are looking for a Client Support Specialist who can deliver seamless and impactful support to our customers. This role is ideal for individuals who are passionate about customer success enjoy solving problems and want to grow in a dynamic environment.

Key Responsibilities

  • Provide timely and professional support to customers via email chat or calls
  • Understand client needs and deliver effective solutions to ensure satisfaction
  • Build and maintain strong relationships with customers
  • Collaborate with internal teams to resolve client issues efficiently
  • Contribute to continuous improvement of customer experience processes


Requirements

  • Excellent English communication skills (written & verbal)
  • Strong interpersonal and problem-solving skills
  • Proactive empathetic and customer-first mindset
  • Availability to work during US working hours
  • Must be based in Lahore
  • Passion for learning and professional growth


Benefits

  • Opportunity to gain practical exposure
  • Be part of a fast-paced supportive and growth-oriented team
  • Competitive compensation and learning opportunities


About the Role At Decklaration we are looking for a Client Support Specialist who can deliver seamless and impactful support to our customers. This role is ideal for individuals who are passionate about customer success enjoy solving problems and want to grow in a dynamic environment. Key Responsibi...
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Key Skills

  • Children Activity
  • Access Control
  • Human Resources Administration
  • Government
  • Actuary
  • Hydraulics