Training Coordinator (Nightshift)

The Training Coordinator plays a vital role in the successful execution of both virtual and in-person learning experiences. As part of the Learning & Development (L&D) team this role supports the operational function of a wide range of training programs. Responsibilities include coordinating logistics managing participant communication and attendance and supporting the platforms and processes that bring learning to life.

Key Responsibilities

Program Coordination & Delivery

• Coordinate and manage logistics for in-person and virtual training sessions (room setup AV support travel and lodging catering etc.)
• Cross-OpCo collaboration and partnership to coordinate training schedules shared spaces and resources
• Produce and support virtual training events (e.g. Microsoft Teams)
• Administer pre-work post-work and all associated training communications

Platform & Operations Support

• Manage the L&D team inbox ensuring timely responses in collaboration with stakeholders
• Maintain and oversee accurate registration and attendance tracking for programs
• Monitor and maintain training facilities and supplies

Systems Vendors & Financial Processes

• Maintain records and participant data in the Learning Management System (LMS)
• Collaborate with external vendors negotiate services and uphold strong vendor relationships
• Support training-related expense processes (e.g. credit card reconciliation budget tracking requisition submission)

Reporting & Continuous Improvement

• Distribute and collect training surveys and evaluations
• Track attendance and generate reports for program evaluation and improvement
• Provide operational insights to improve learner experience and training effectiveness

Qualifications :

• Associates or Bachelors degree in Business Education or related field preferred
• 2 years of experience in customer service coordination or administrative support
• Strong organizational and multitasking skills in a fast-paced environment
• Excellent written and verbal communication; high attention to detail
• Ability to work independently and use sound judgment
• Customer-focused tech-savvy and adaptable across diverse training scenarios
• Proficient in Microsoft Office Suite especially Excel (intermediate level) with experience in LMS preferred

Additional Information :

As a workplace we focus on relationships with each other our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives backgrounds and ideas drive innovation and make us successful.

See what its like to work at AGS by searching #LifeAtAGS on any social network.

Remote Work :

No

Employment Type :

Full-time