This is a remote position.
Executive Admin Support Craft Seamless Luxury Travel Experiences
Full-Time 40 hours per week 8 hours per day
Starting offer: Starts at Php 40000 per month
Working hours: 9:00 PM to 5:00 AM Philippine Time (aligned to New York GMT-04)
Remote Candidates based in the Philippines preferred
Ready to Apply
If this opportunity excites you and your skills align with the role we d love to learn more about you.
You can begin the application process right away by completing a short self-paced video interview with Alex our AI interviewer. This helps us fairly assess your experience communication style and fit for the role.
Start the interview here: Note: Applications without a video interview will not be processed.
Overview
We re hiring an Executive Admin Support Luxury Travel Coordinator to manage end-to-end luxury travel planning and core administrative workflows for a U.S.-based boutique travel company. This role goes beyond simple booking it s about curating high-end experiences and creating order from complexity. Youll be entrusted with VIP travel logistics building stunning itineraries and keeping internal operations humming.
This role is perfect for someone who thrives under pressure has an eye for detail and finds joy in crafting 5-star service from behind the scenes. Expect to use tools like Travefy Mailchimp Google Suite and WhatsApp to deliver on-point support and white-glove travel coordination.
Employee Value Proposition (EVP)
You re not just booking flights you re orchestrating seamless luxury experiences.
At Remote Workmate we work with brands that value precision creativity and proactive support. As part of this team you ll learn what luxury truly means in service and execution. You ll gain exposure to top-tier processes unique travel platforms and a business that values your autonomy. If you love turning travel dreams into reality and keeping things organized like a pro this is your zone.
Key Responsibilities (Outcome-Driven)
- Coordinate and book VIP travel experiences: flights hotels restaurants and exclusive activities.
- Build visually appealing detailed itineraries using Travefy.
- Manage client and team calendars with zero errors or conflicts.
- Organize and maintain booking folders files and communications.
- Draft and automate personalized travel emails using Mailchimp.
- Research high-end destinations and services aligned with U.S.-based clients.
- Communicate with suppliers for quotes perks and reservations.
- Support internal team with operational tasks and marketing assets.
SMARTe Objectives (First 120 Days)
- Day 14: Trained on VGARI s platforms (Travefy Mailchimp Google Suite); actively assisting in trip research.
- Day 30: Independently managing smaller booking tasks; preparing draft itineraries and reaching out to suppliers.
- Day 60: Producing full trip proposals; coordinating daily admin with minimal supervision.
- Day 90: Running full VIP trip planning from research to booking; implementing small process improvements.
- Day 120: Building relationships with key suppliers and maintaining automated client communications.
30/60/90 Milestones
30 Days
- Familiar with all tools processes and brand standards.
- Supporting live bookings and internal comms.
- Managing calendar and document workflows independently.
60 Days
- Running smaller travel projects solo.
- Contributing to email automation and marketing tasks.
- Initiating supplier communications and negotiation.
90 Days
- Leading VIP travel planning and proposal creation.
- Recommending improvements to workflows.
- Managing full admin and trip coordination cycle.
Quality Hiring Scorecard
Competency
| What We re Looking For
| Weight
|
Luxury Travel Coordination
| End-to-end management of bookings (flights hotels activities) with a luxury-standard level of execution
| 25%
|
Administrative Precision
| Organize calendars documents and folders with zero errors and consistent structure
| 20%
|
Tech Platform Fluency
| Confident independent use of Travefy Mailchimp Google Suite and WhatsApp
| 20%
|
Client Communication & Care
| Warm polished and professional tone across written and verbal comms; able to engage VIP clients seamlessly
| 20%
|
Creative & Process Thinking
| Proactively suggests ideas for process improvements marketing content or travel upgrades
| 15%
|
Requirements
Qualifications (Must-Haves)
- 2 5 years in admin support travel coordination or customer operations (luxury or hospitality a big plus)
- Excellent written and spoken English (U.S. client-facing role)
- Deep familiarity with U.S. destinations and premium travel services
- Proficient in Travefy Mailchimp Google Suite and WhatsApp
- Highly organized detail-oriented and self-directed
- Available to work night shifts (aligned to U.S. Eastern Time)
Benefits
About Remote Workmate
At Remote Workmate we specialise in connecting skilled Filipino talent with offshore opportunities accelerating and forging future-ready careers.
We believe that top talent deserves more and we offer rewards and opportunities that reflect your true value.
As pioneers in the BPO industry we re redefining remote work by focusing on quality strategic alignment and long-term success. Unlike traditional BPOs we prioritise finding the right fit over speed ensuring that our talent becomes a true extension of our clients teams.
Joining Remote Workmate means more than just a job it s an opportunity to be part of something transformative. If you re ready to develop smart strategies harness the power of technology and take on leadership roles this is where your career will thrive.
Qualifications (Must-Haves) 2 5 years in admin support, travel coordination, or customer operations (luxury or hospitality a big plus) Excellent written and spoken English (U.S. client-facing role) Deep familiarity with U.S. destinations and premium travel services Proficient in Travefy, Mailchimp, Google Suite, and WhatsApp Highly organized, detail-oriented, and self-directed Available to work night shifts (aligned to U.S. Eastern Time)