Academic Services Coordinator

Auckland - New Zealand

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Te Whiwhinga mahi The opportunity

In Applications and Admissions we work to support potential students to have an enjoyable first experience with us as an organisation. Our services are delivered in partnership with faculties and supported by customer service and process governance framework.

We are on the lookout for an Admissions Services Coordinator. You will be hardworking a team player with excellent organisational and communication skills who can work well under pressure.

Youll support essential administrative services in Admissions for applicants to be admitted to the University with key responsibilities including processing associated documentation for University admission and maintaining records and applications pertaining to these tasks.

Youll be the first port of call for answering and assigning queries communicating with applicants regarding their applications and build strong trusting relationships with key stakeholders.

This is a full-time 37.5 hours per week role on a fixed-term contract (parental leave cover) for 6 months. The salary range for this role is $55300 $60500 per annum depending on experience and qualifications.

For more detailed information on the role accountabilities and requirements please review this position description.

He kōrero mōu About you

You will have advanced customer and stakeholder service skills with demonstrated ability to deliver this type of service.
You will be a fantastic communicator (writing) and able to exhibit interpersonal effectiveness through behaviours that influence others and inspire co-operation and achievement.
You will have demonstrated skills and experience in administration preferably within a University environment.
You will have experience using Oracle Service Cloud (or equivalent CRM tool) and Student Services Online (or similar Student Management System).

Please be aware Our peak work period is between November and March over this time extended leave will not be feasible please feel free to talk with us more during the recruitment process.

Ngā āhuatanga kei a mātou What we offer

The University of Auckland is New Zealands leading University and maintains significant computational laboratory and analytic facilities. Auckland is frequently rated as one of the worlds most liveable cities.

The University is committed to providing an excellent working environment through the following:

Flexible employment practices (including working from home and flexible hours)
Up to 6.75% company superannuation scheme
A competitive salary with five weeks annual leave

In addition we also offer career development programs discounted car parking a generous parental leave allowance childcare and other discounts on internal and external services.

For more information please visit Staff Benefits.

Me pēhea te tuku tono How to apply

Applications must be submitted online by the closing date of 12/10/2025 to be considered. Please include your cover letter and CV highlighting how you can meet the abovementioned skills and experiences.

Please note that we may close the advert earlier if we find a suitable candidate.

Please reach out to Anne-Sophie Adelys - for a confidential conversation. Please note we are happy to answer your questions but we do not accept applications by email.

Additional Information :

To be considered for this role you must be eligible to work in New Zealand or hold a valid New Zealand work visa.

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe inclusive and equitable environment. For further information on services for Māori Pacific women LGBTQITakatāpui people with disabilities parenting support flexible work and other equity issues go to .

Equity

The University is committed to meeting its obligations under the Treaty of Waitangi and achieving equity outcomes for staff and students in a safe inclusive and equitable environment. For further information on services for Māori Pacific women LGBTQIATakatāpuiMVPFAFF people with disabilities parenting support flexible work and other personal circumstances go to

Remote Work :

Employment Type :

Contract

Te Whiwhinga mahi The opportunityIn Applications and Admissions we work to support potential students to have an enjoyable first experience with us as an organisation. Our services are delivered in partnership with faculties and supported by customer service and process governance framework.We are ...