The main tasks will be:
- Provide in-house CTRM support to worldwide users during their day to day tasks (including pricing exposure pnl VaR invoicing matters and more) escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide best service.
- Understand and challenge CTRMs enhancement requests from users in order to liaise with development team.
- Train new comers as well as current users when required on any part of the CTRM and/or other in-house applications.
- Operation and problems solving of business applications including jobs monitoring interfaces and servers in close collaboration with DBA network infrastructure and development teams.
Qualifications :
- Must have: working experience of 2 years in the field of IT software applications in the commodities trading business with involvement into business applications change management and day-to-day operation and support.
- Bachelors or Masters degree (in a IT related field preferred)
- Excellent communication and presentation skills.
- Good analytical and technical skills (SQL Oracle DB basic programming) as well as a good perception of user needs and business processes.
Additional Information :
- Team player
- Self-motivated with the ability to prioritize tasks
- Able to work in a high pressure on-call environment with changing priorities
- Proactive and customer focused make it work mentality
- Highly responsive energetic and enthusiastic
- Resourceful and able to think creatively and adapt
Remote Work :
No
Employment Type :
Full-time
The main tasks will be:Provide in-house CTRM support to worldwide users during their day to day tasks (including pricing exposure pnl VaR invoicing matters and more) escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide b...
The main tasks will be:
- Provide in-house CTRM support to worldwide users during their day to day tasks (including pricing exposure pnl VaR invoicing matters and more) escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide best service.
- Understand and challenge CTRMs enhancement requests from users in order to liaise with development team.
- Train new comers as well as current users when required on any part of the CTRM and/or other in-house applications.
- Operation and problems solving of business applications including jobs monitoring interfaces and servers in close collaboration with DBA network infrastructure and development teams.
Qualifications :
- Must have: working experience of 2 years in the field of IT software applications in the commodities trading business with involvement into business applications change management and day-to-day operation and support.
- Bachelors or Masters degree (in a IT related field preferred)
- Excellent communication and presentation skills.
- Good analytical and technical skills (SQL Oracle DB basic programming) as well as a good perception of user needs and business processes.
Additional Information :
- Team player
- Self-motivated with the ability to prioritize tasks
- Able to work in a high pressure on-call environment with changing priorities
- Proactive and customer focused make it work mentality
- Highly responsive energetic and enthusiastic
- Resourceful and able to think creatively and adapt
Remote Work :
No
Employment Type :
Full-time
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