Telco Business Specialist
Telco Business Specialist
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Job Description
The Telco Business Specialist is responsible for contacting qualifying and closing sales with prospects within the Telco Small Business Category. This position plays a fundamental role in achieving JB Hi-Fi Business customer acquisition and revenue growth objectives.
Key Responsibilities:
- Proactively contact qualify and close leads generated from retail stores and the commercial sales team.
- Review and allocate leads to the appropriate Telco Business Development Managers JB Hi-Fi Retail Business Specialists and TGG Trade Specialists.
- Understanding customer needs and requirements through scoping and qualification.
- Support the development of sales campaigns to drive new sales and products.
- Consistently meet or exceed established sales targets and key performance indicators (KPIs).
- Build and maintain trusted relationships with customers to understand their existing and future business needs. Including gaining a thorough understanding of their objectives buying criteria and decision-making processes.
- Manage the end-to-end sales process ensuring a seamless and professional customer experience.
- Ensure the timely and successful delivery of services aligned with customer needs and objectives.
- Present innovative business solutions to potential clients through direct communication (face to face meetings telephone calls and emails).
Qualifications :
- Strong knowledge of telecommunications with a strong focus on Telstra products services and systems.
- Proven experience in both B2B & consumer sales and services with a track record of achieving sales and profit targets
- Demonstrated experience in phone-based sales (advantageous)
- Working knowledge of Salesforce CRM (preferred)
- Excellent communication skills including active listening persuasive presenting skills and clear articulation across diverse audiences.
- Strong organisational and administrative capability with the ability to effectively prioritise workload and proactively problem solve.
- Client-centric approach committed to delivering tailored business solutions that meet unique customer needs.
Additional Information :
If you are interested in this exciting opportunity with us please click apply and upload your CV. All applications are strictly confidential.
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100% of the criteria) please dont hesitate to apply!
Remote Work :
No
Employment Type :
Full-time
Employment Type
Full-time
