drjobs Income Officer

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1 Vacancy
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Jobs by Experience drjobs

1-3years

Job Location drjobs

Vale of Glamorgan - UK

Monthly Salary drjobs

UM 16 - 16

Vacancy

1 Vacancy

Job Description

9 months contract with a Local Authority
Job Summary:
Temporary Income Officer role covering maternity leave for approximately 40 weeks.
The position is part-time (18.5 hours per week) and involves supporting housing services by managing income-related activities and contributing to effective housing service delivery.

Key Duties/Accountabilities (Sample):
Manage and process housing income including rent payments and arrears.
Maintain accurate records and financial data relating to tenant accounts.
Liaise with tenants regarding payments agreements and arrears recovery.
Provide excellent customer service ensuring confidentiality and professionalism.
Support the Housing Services team with general administrative tasks as required.
Adhere to relevant housing policies procedures and legislative requirements.
Work collaboratively within a job-share arrangement to ensure continuity of service.

Skills/Experience:
Proven experience in income management rent collection or a similar housing-related financial role.
Strong knowledge of housing services and tenant income processes.
Excellent communication skills both written and verbal with the ability to engage effectively with tenants and colleagues.
High level of accuracy and attention to detail when handling financial information.
Ability to work independently and as part of a team especially within a job-share setup.
Proficient in IT systems and Microsoft Office applications.
Understanding of data protection confidentiality and compliance requirements.

Additional Information:
The closing date: 06/10/2025.
Part-time role 18 hours/week.

Proven experience in income management, rent collection, or a similar housing-related financial role. Strong knowledge of housing services and tenant income processes. Excellent communication skills, both written and verbal, with the ability to engage effectively with tenants and colleagues. High level of accuracy and attention to detail when handling financial information. Ability to work independently and as part of a team, especially within a job-share setup. Proficient in IT systems and Microsoft Office applications. Understanding of data protection, confidentiality, and compliance requirements.

Employment Type

Full Time

Company Industry

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