Tribunal and Complaints Officer
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
3 months contract with local authority
1 Day per week onsite.
Responsibilities:
- Provide leadership for tribunal and formal disagreements including preparing cases liaising with Legal Services and representing the Local Authority in a legal environment.
- Ensure mediation and problem resolution is an active feature at an early stage in caseworkers engagement with families to reduce tribunal numbers.
- Provide advice on and attend resolution meetings with parents and other practitioners to settle disputed issues without the need for formal legal redress.
- Engage with schools and other agencies to develop an awareness and understanding of best practice in assessment planning and person-centered approaches.
- Lead the workforce development strategy by working with team managers to identify and resolve practice concerns.
- Respond to concerns raised via the SENDT process and through formal and informal mediation and disagreement resolution meetings.
- Act as the main point of contact for parents carers or young people who lodge an appeal with SEND Tribunal or make a request for mediation/disagreement resolution.
- Coordinate matters keep clear records and provide quantitative and qualitative reports and briefings to inform good working practice and service improvements.
- Use management information and data to contribute to policies and support effective record keeping in the SEND Team.
Requirements
- Proven experience in dispute resolution and tribunal representation
- Strong communication and negotiation skills
- Knowledge of SEND services and legal processes
- Highly organized with the ability to keep clear records
- Proficiency in data analysis and reporting
- Understanding of EHC assessments and plans
Required Skills:
Proven experience in dispute resolution and tribunal representation Strong communication and negotiation skills Knowledge of SEND services and legal processes Highly organized with the ability to keep clear records Proficiency in data analysis and reporting Understanding of EHC assessments and plans
Company Industry
IT Services and IT Consulting
Key Skills
- Disaster Recovery
- ICT
- Data Management
- Instrument Maintenance
- Light Bus And Heavy Bus
- AC Maintenance
