Outpatient Coordinator OPC

We are seeking a highly organized detail-oriented Outpatient Coordinator to join our team. The Outpatient Coordinator is both a clinical and administrative position. This position is responsible for ensuring easy access for all clients to the Outpatient Clinic (OPC) and serves as the Access/Intake Coordinator for the OPC coordinating and managing the intake process.

Apply today to join our great team!

What You Will Doing to Make a Difference...

Provides clinical services and ensures easy access for individuals requesting OPC services.

Works with children adolescents adults and elders representing varying ethnicities cultures and religions; educational level and socioeconomic status is also variable.

Serves as the Access/Intake Coordinator and oversees and manages the intake process (in person intakes are scheduled a minimum of 4 days a week).

Meets with and screens each new client when they present for walk-in or appointment-based intake.

Conducts intake assessments trains newer staff on the intake process and oversees intake assessments when they are being delegated to other staff.

Ensures that new clients are quickly assigned to clinicians or treatment groups and are seen within a reasonable time frame.

Collaborates with other staff (clinicians front office billing etc.) to ensure that new clients are quickly connected with primary clinician and/or other appropriate programming.

Conducts individual group and family therapy including case management in accordance with accepted professional standards.

Important Health and Wellness Benefits Begin On Your First Day of Employment

Blue Cross and Blue Shield Health and Dental Insurance

Eye-Med Vision Benefits

Employer Paid Life and Long-Term Disability Insurance

Medical Flexible Spending Account and Dependent Care Account

Employee Assistance Program

Generous Paid Time Off

35 Days Paid Time Off (15 Vacation Days 12 Holidays including Juneteenth and 8 Sick Days)

Additional Benefits

Retirement Plan 403(b) (employer match after the first year of employment)

Opportunities for Student Loan Forgiveness

Mileage reimbursement

Extensive Training Program

Agency Wide Trainings (includes CEUs for obtaining/retaining license - LMHC LMFT LADC CARC LCSW and LICSW)

Supervision for Licensure and Specializations

Immediate Access to Comprehensive Online Self-Paced CEU Trainings

Opportunities for Certification in Evidence Based Practices

Masters degree in Psychology or related field; license eligible

Must be pursuing licensure status and attain licensure within 2 years

Minimum 1-year supervised substance abuse counseling experience; ability to work with court mandated clients

Must demonstrate sound knowledge and understanding of clinical theory and practice

Knowledge skills and supports to:

o Identify needs of abused and neglected children and adults

o Understand child development and individual and family functioning

o Engage difficult to reach traumatized or disengaged individuals and families

o Work with individuals with co-occurring mental health and substance use conditions

o Collaborate with other disciplines and services

Must possess strong organizational and clinical communication skills

Computer proficiency

Acceptable CORI and SORI background record check as required by program

Bay State Community Services is an equal opportunity employer. We are committed to providing an environment free from bias discrimination or harassment of any kind and mutual respect where equal employment opportunities are available to all qualified applicants and teammates without regard to race ethnicity religion sex pregnancy national origin age physical and mental disability marital status sexual orientation gender identity gender expression genetic information military and veteran status and any other characteristic protected by applicable law.

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