Director of Housekeeping (TEMPORARY ASSIGNMENT) The Roosevelt New Orleans, A Waldorf Astoria Hotel
Director of Housekeeping (TEMPORARY ASSIGNMENT) The Roosevelt New Orleans, A Waldorf Astoria Hotel
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Job Description
ESSENTIAL FUNCTIONS:
Communicates effectively both verbally and in writing to provide clear direction to team members.
Hires trains coaches and counsels Housekeeping team.
Performs reviews of the Housekeeping Department management team. Manages and motivates management team in the administration of their duties.
Plans organizes and monitors staff activities to ensure compliance with quality standards set by hotel which requires continuous visual inspection of guest rooms and public space areas including food and beverage outlets meeting rooms and offices.
Manages finances of housekeeping operations including budget and inventory controls.
Analyses data and compiles reports on expenditures wages labor supplies relation to hotel financial forecasts and budget.
Establishes and maintains systems and controls to provide adequate supplies for efficient operation of department.
Evaluates condition of furniture fixtures décor etc. Makes recommendations and assists in the coordination of rehab projects.
Works with the general manager and director of property operations to administer the repair and maintenance program as it relates to public areas and guest rooms.
Attends executive level meetings to obtain and disseminate pertinent information.
Regular attendance in conformance with the standards which may be established by Hilton from time to time is essential to the successful performance of this position.
Due to the cyclical nature of the hospitality industry employees may be required to work varying schedules to reflect the business needs of the hotel.
SPECIFIC JOB KNOWLEDGE SKILL AND ABILITY:
The individual must possess the following knowledge skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job with or without reasonable accommodation:
Knowledge of basic sanitation requirements/controls and applications of relevant chemicals.
Basic mathematical skills to prepare moderately complex calculations for financial reporting.
Supervisory skills.
Ability to deal effectively with team members vendors contractors etc.
Ability to coordinate and cooperate with other departments regarding housekeeping services and activities.
Ability to access and accurately input information using a moderately complex computer system.
Ability to access and accurately input information using a moderately complex computer system.
EDUCATION:
High school graduate or equivalent required.
4-year college degree preferred.
EXPERIENCE:
At least three years management experience in hotel/housekeeping preferred.
Previous management experience required.
Hilton experience preferred (knowledge of OnQ HotSos).
Luxury hotel experience is strongly preferred not required.
What are we looking for
Since being founded in 1919 Hilton has been a leader in the hospitality industry. Today Hilton remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:
Hospitality - Were passionate about delivering exceptional guest experiences.
Integrity - We do the right thing all the time.
Leadership - Were leaders in our industry and in our communities.
Teamwork - Were team players in everything we do.
Ownership - Were the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton
Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all!
EOE/AA/Disabled/Veterans
The iconic Waldorf Astoria property in New Orleans The Roosevelt is seeking a Director of Housekeeping (Temporary Assignment) to join the team!
Our luxury hotel offers an unparalleled combination of Southern hospitality world-class service and historic surroundings. As the centerpiece of the city the hotel is located near the French Quarter and within walking distance to the citys most vibrant attractions and entertainment including Jackson Square Bourbon Street and the Arts & Warehouse District.
Embodying the rich heritage of Southern hospitality the historic hotel features 504 rooms over 60000 square feet of meeting space and five (5) food and beverage outlets. This includes 2 restaurants a café seasonal rooftop bar and in-room dining.
We are looking for an individual with an upbeat outgoing personality to join our Housekeeping team. This is a great opportunity for someone looking to grow their career in the Hospitality industry and Housekeeping. We are looking forward to your application!
*This is a TEMPORARY position*
The Director of Housekeeping is responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotels continuing effort to deliver outstanding guest service and financial profitability.
As the Director of Housekeeping you would be responsible for directing and administering all Housekeeping operations to ensure the overall cleanliness and product quality of the hotel in the hotels continuing effort to deliver outstanding guest service and financial profitability. Specifically you would be responsible for performing the following tasks to the highest standards:
Ensure and maintain cleanliness service and product quality standards of guest rooms public spaces restrooms offices and banquet/meeting/conference rooms in accordance with federal local and company health sanitation and safety standards
Lead direct and administer all Housekeeping operations to include but not limited to of systems use and management budgeting and forecasting inventory control department management policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include but not limited to providing supervision and professional development scheduling conducting counseling and evaluations and delivering recognition and reward
Recruit interview and train team members
Ensure proper usage of chemicals and cleaning supplies by monitoring usage providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal state local and company regulations
Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments.
Required Experience:
Director
Employment Type
Temp
