Company:
Mercer
Description:
Consultant - Project Manager - Global Benefits Management Coordinator
About us
Mercer provides insights advice and technology-driven solutions to help build brighter futures for our clients colleagues and communities. Together were redefining the world of work reshaping retirement and investment outcomes and unlocking real health and well-being.
Mercers more than 25000 employees are based in 44 countries and the firm operates in over 130 countries.
About our team
Global Benefits Management (GBM) allows multinational organizations to manage their insured employee benefits around the world more effectively. The Mercer Marsh Benefits (MMB) global GBM solution delivers everything clients need when it comes to local broking renewals global co-ordination technology governance and consulting.
About the role
We are looking for a Project Manager working for the GBM solution.
Working closely with a Client Manager the purpose of the role is to provide operational and analytic support in respect of the management of GBM arrangements policy renewals and ad hoc tasks to internal and external parties.
We will rely on you to:
- Support with the implementation and on-going management of a portfolio of clients
- Ensure key activities are completed and internal / external parties are aligned
- Ensure GBM Rules of the Road (governance document) are adhered to by local brokers
- Provide renewal directions / compile project timelines for local brokers and clients
- Outline data / reporting expectations to local brokers and clients
- Maintain internal policy tracking and inventory platforms and support with the management of benefit platforms where required
- Partner with Centre of excellence for operational support
- Peer review tasks completed by Centre of Excellence
- Support with Local broker development and training
- Support with sales opportunities and demonstration of policy tracking platform
- Manage delivery and materials to the clients present results during the client meetings
What you need to have
This position would suit an individual who has shown exceptionally strong organizational and co-ordination skills who is comfortable working within a client-facing role and would thrive in a position where the culture is very collaborative.
A previous experience in the Insurance or Employee Benefits sectors is a plus but not a must-have. Within our team we are thrilled to welcome a wide range of profiles as soon as there is a hunger for global project management and the following skills are respected:
- Exceptional strong organizational and co-ordination skills
- Good analytical skills attention to detail and ability to see the big picture
- Ability to interact & drive priorities with very senior stakeholder management into a global and matrice context
- Quality conscious and committed to deadlines
- Experience in process building best practices and/or efficiency projects
- Comfortable working within a client-facing role
- Being a facilitator and problem solver for our multiple stakeholders
- Strong teamwork skills combined with the ability to work independently with minimal supervision.
- Strong oral written communication excellent inter-personal skills and presentation skills
- Excellent English other languages a plus.
- Proficient with MS PowerPoint and Excel
Mercer a business of Marsh McLennan (NYSE: MMC) is a global leader in helping clients realize their investment objectives shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk strategy and people advising clients in 130 countries across four businesses: Marsh Guy Carpenter Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90000 colleagues Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information visit or follow on LinkedIn and X.
Marsh McLennan is committed to creating a diverse inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background disability ethnic origin family duties gender orientation or expression marital status nationality parental status personal or social status political affiliation race religion and beliefs sex/gender sexual orientation or expression skin color or any other characteristic protected by applicable law.
Marsh McLennan is committed to hybrid work which includes the flexibility of working remotely and the collaboration connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.