Emergency Response Dispatcher
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Job Location:
Lake Charles, LA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
A job at Sasol is a career made by you with purpose development opportunities benefits to support every stage of life and a working culture that embraces flexibility diversity and inclusion. Learn more.
Purpose of Job
This position is responsible to operate the emergency dispatch center including multiple response and communications systems. This position will in conjunction with emergency response team and leadership facilitate communications with affected plant production unit operations and departments in response to emergencies to help effect successful mitigation of emergency events.
This position will also support administrative actions around response including maintaining and providing update to governing response procedures affecting Emergency Team and Emergency Operations Center activation/call-out evacuation/muster instructions headcount accountability community and external agency notifications and similar.
Key Accountabilities
- Perform ERT related dispatch duties for Complex and complex affecting off-site emergencies including the following:
- Answer Emergency phone (5777) and solicit and record pertinent emergency information from callers and relay facts/details accurately and concisely to initiate response.
- Monitor ERT Safety & Security Radio Channels for emergency response requests and initiate response per procedure.
- Monitor Process Fire and Gas Detection Systems and PAGA alarms to initiate response per procedure.
- Monitor Building Fire and Gas Alarm Systems to initiate response per procedure.
- Perform Unit Area and Site Wide Information PAGA / E-Notification Announcements per procedure or as directed for Evacuation/Muster Shelter-In-Place and Informational notices.
- Perform CAER Notifications per procedure and as directed.
- Notify management of ERT Responses via E-mail to Text per procedure.
- Monitor Weather and issue Heat Index/Temperature Alerts Lightning Alerts Tornado Warnings and other weather event alerts per procedure or as directed.
- Respond to and support Chemical Transportation (CTIRP) incident reporting
- Interact with 911 to request Acadian ambulance mutual aid LEOs etc. as directed
- Log all activities and support ERT run report / medical report completion as needed.
- Monitor CCTV for Flare activity leaks and other operational upsets.
- Conduct shift turnover to relay information / instruction to incoming dispatcher.
- Manage/respond to Mutual Aid / CAER routine roll calls (supporting Parish OHSEP)
- Communicate concerns/issues to ER Supervisor / ER Manager.
- Prepare complete and process necessary reports to include reports statistics daily activity incident and condition reports as directed.
Formal Education
High School Dimploma or GED
Working Experience
One (1) year experience in dispatching in an industrial plant or municipal setting
Required Personal and Professional Skills
- Highly effective oral communication skills.
- Ability to be empathetic but also sufficiently dispassionate to remain calm and effective in potential high stress situations.
- Good interpersonal and collaborative skills
- Experience with SAP MS Office Suite Teams and SharePoint software preferred
- Ability to protect information around emergency response including nature of event damage condition of the plant as well as identity medical condition and personal information of victims and responders. All such information is confidential and/or legally protected and can only be disclosed on a need-to-know basis per procedure or as directed by ER management.
Sasol (USA) Corporation is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race color religion creed age sex sexual orientation gender identity pregnancy national origin disability or protected veteran status as well as any other characteristic protected by applicable law regulation or local ordinance. For more information about your rights under the law see treats work-authorized job applicants equally in recruiting and hiring without regard to their citizenship status or national origin unless required by law regulation executive order government contract or determination by the Attorney General. Please note Sasol will not sponsor obtain and/or petition for temporary visa status (for example E F-1 H-1 H-2 L B J or TN) for candidates for this position and/or personnel hired for this position.
Key Skills
- Typing
- Data Entry
- Customer Service
- AS400
- Transportation Management Systems
- Computer Skills
- Paratransit
- Microsoft Outlook
- Computer Literacy
- Dispatching
- Logistics
- Phone Etiquette
About Company
Sasol is a global chemicals and energy company. We are a public company listed on the Johannesburg Stock Exchange in South Africa and the New York Stock Exchange in the United States.
