Customer Relationship Executive
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Job Location:
Monthly Salary:
Experience Required:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Customer Relationship Executive
Language Requirements:
7 Positions: English Hindi (Mandatory)
1 Position: Malayalam English (Hindi optional)
1 Position: Telugu English (Hindi optional)
1 Position: Marathi Hindi English
Role Overview:
Key Responsibilities:
Customer Handling (B2C):
Attend and manage consumer enquiries via calls WhatsApp and emails.
Maintain and update CRM records for leads orders and service requests.
Manage product promotions customer feedback collection and follow-up communication.
Provide post-sales support and technical guidance to customers.
Execute tele-marketing campaigns and assist with promotional activities.
Regional Business Support (B2B):
Identify appoint and manage exclusive regional dental dealers.
Support dealers with regular product updates clinical data and promotional materials.
Coordinate with the Business Development Team to ensure smooth operations.
Maintain clinical marketing and dealer communication data accurately.
Doctor & Clinic Communication:
Engage with dentists and clinics through calls and messages for product promotion.
Convert potential leads into active customers through persuasive communication.
Assist in clinical promotions events and marketing initiatives.
Coordinate with regional dealers for timely order closures and delivery follow-ups.
Essential Qualifications:
Bachelors degree (preferred in Business Administration Marketing or Life Sciences).
13 years of experience in customer service tele-marketing or inside sales.
Fresh graduates with strong communication skills may also apply.
Skills Required:
Excellent verbal and written communication in English and Hindi (additional languages preferred).
Strong interpersonal and persuasion skills.
Proficiency in MS Office and CRM software.
Ability to multitask and work efficiently in a fast-paced environment.
Problem-solving attitude with attention to detail.
Positive mindset and customer-oriented approach.
Company Industry
IT Services and IT Consulting
Key Skills
- Aeronautical
- Anti Money Laundering
- Attorney At Law
- ABAP
- Accident Investigation
- Manufacturing
About Company
Sisco Jobs was incorporated in 2007, we are one of the fastest growing HR Service providing companies in India with a national presence through a network of strategic alliances, sourcing professionals to various organizations, enriching their human capital and enabling individuals to ... View more
