Customer Support Engineer

Jammu - India

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

Overview

We are looking for professionals who want to work for a support team. If youre a motivated self-starter possess strong customer service and technical problem-solving skills and will not rest until a problem is solved you could be the hero were looking for! You will work on Faveo Helpdesk

So are you ready

Who are we looking for

Experience : Fresher to 3 year of experience
Work with the team to obtain an in-depth understanding of the product.
Fluency in English
An affinity for offering excellent customer service
Positive and resilient attitude
Great teamwork skills
Should be open to work in Night shifts at home currently we dont have night shifts
Background in IT is a big plus.

Responsibilities

You will deliver Tier I technical support for customers and escalate critical issues to Tier II support.
Providing accurate valid and complete information by using the right tools methods and processes.
Ensuring a high level of customer service and a positive experience.
Supporting your colleagues with peer learning and being open to feedback from others
You will work with customer using Faveo Helpdesk

Education

Bachelors (Required)

How can I apply

You are invited to send us your complete resume
Attach previous work or portfolio or project details
Do go over our company website before applying
Tell us what do you know about help desk industry

Ethical Code

We are an equal opportunity employer and value diversity. We do not discriminate on the basis of race religion color national origin gender sexual orientation age marital status veteran status or disability status.

Required Skills:

Good Communication skill and technical skills CRM

Required Education:

Bachelors degree

OverviewWe are looking for professionals who want to work for a support team. If youre a motivated self-starter possess strong customer service and technical problem-solving skills and will not rest until a problem is solved you could be the hero were looking for! You will work on Faveo HelpdeskSo a...