Develop a growth strategy focused both on financial gain and customer satisfaction
Conduct research to identify new markets and customer needs
Arrange business meetings with prospective clients
Arrange business meetings with prospective clients
Promote the companys products/services addressing or predicting clients objectives
Prepare sales contracts ensuring adherence to law-established rules and guidelines
Keep records of sales revenue invoices etc.
Provide trustworthy feedback and after-sales support
Build long-term relationships with new and existing customers
Develop entry level staff into valuable salespeople
Proven working experience as a business development manager sales executive or a relevant role
Proven sales track record
Experience in customer support is a plus
Proficiency in MS Office and CRM software (e.g. Salesforce)
Proficiency in English
Market knowledge in IT
Communication and negotiation skills
Ability to build rapport and manage the team
Time management and planning skills
B. Tech and in business administration sales or relevant field
Required Skills:
Strong knowledge of Zoho CRM Zoho Creator Zoho Books Zoho Inventory and other Zoho apps. Expertise in Deluge (Data Enriched Language for the Universal Grid Environment) scripting. Experience with Zoho APIs REST APIs and webhooks. Good understanding of automation platforms like Zoho Flow Zapier . Familiarity with JavaScript HTML CSS and SQL is a plus.
Required Education:
Graduate
IT Services and IT Consulting