Africa Safari Expert Travel Consultant
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Job Location:
Cape Town - South Africa
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Whats on offer
An exciting opportunity to join a dynamic and growing team of consultants and be involved in curating luxury tailor-made safaris for our guests. Working alongside an energetic and enthusiastic group of people youll help create everlasting memories for our clients as they travel amazing Africa.
Who are we
A team of innovative experienced and ambitious go-getters passionate about sharing Africas best with travellers from all around the world.
Our company consists of a Tour Operator specialising in bespoke luxury safari travel in
Southern and East Africa and one of Africas leading online rental car comparison and
booking engines.
Whether its helping to plan an unforgettable tailor-made African safari or enabling an epic self-drive
road trip our undying mission is to showcase Africas unique natural beauty and diverse cultures. Weve been there and done that so we know exactly what it takes to experience Africa at its finest!
We pride ourselves on our excellent customer satisfaction (were consistently rated 5 stars) and strive to deliver exceptional experiences for every traveller that entrusts us with their African adventure.
Having survived and bounced back from COVID we are looking to expand our current team of 40 to 80 members by 2026.
Our digital marketing and development projects are run in-house with a close-knit team of permanent staff contractors and agencies. Together we act as a dedicated internal agency producing quality work for our core brands.
Were friendly supportive personal and professional. We understand that were not selling a product
were in the business of making travellers dreams come true.
Based in the northern suburbs of Cape Town so you may be travelling against traffic on your daily commute.
Who are we looking for
Our ideal candidate will have a proven track record of achieving monthly targets and conversion rates achieving high service levels and acquiring and maintaining client and supplier relationships. Youll also have a positive can-do attitude.
What perks can you look forward to
Sound like the right fit for you Read the detailed job description below.
Responsibilities:
Requirements:
Qualification & Job Requirements
Experience
Skills Knowledge & Attributes
An exciting opportunity to join a dynamic and growing team of consultants and be involved in curating luxury tailor-made safaris for our guests. Working alongside an energetic and enthusiastic group of people youll help create everlasting memories for our clients as they travel amazing Africa.
Who are we
A team of innovative experienced and ambitious go-getters passionate about sharing Africas best with travellers from all around the world.
Our company consists of a Tour Operator specialising in bespoke luxury safari travel in
Southern and East Africa and one of Africas leading online rental car comparison and
booking engines.
Whether its helping to plan an unforgettable tailor-made African safari or enabling an epic self-drive
road trip our undying mission is to showcase Africas unique natural beauty and diverse cultures. Weve been there and done that so we know exactly what it takes to experience Africa at its finest!
We pride ourselves on our excellent customer satisfaction (were consistently rated 5 stars) and strive to deliver exceptional experiences for every traveller that entrusts us with their African adventure.
Having survived and bounced back from COVID we are looking to expand our current team of 40 to 80 members by 2026.
Our digital marketing and development projects are run in-house with a close-knit team of permanent staff contractors and agencies. Together we act as a dedicated internal agency producing quality work for our core brands.
Were friendly supportive personal and professional. We understand that were not selling a product
were in the business of making travellers dreams come true.
Based in the northern suburbs of Cape Town so you may be travelling against traffic on your daily commute.
Who are we looking for
Our ideal candidate will have a proven track record of achieving monthly targets and conversion rates achieving high service levels and acquiring and maintaining client and supplier relationships. Youll also have a positive can-do attitude.
What perks can you look forward to
- A competitive salary
- Increased earning potential with monthly commissions
- 15 working days of annual leave on full pay during each annual leave cycle
- After 2 years earn 1 extra annual paid leave day per year up to a max of 25 days
- Paid birthday leave - because no one should work on their birthday!
- Unlimited pre-approved leave for training including educational travel
- Professional development opportunities
- Hybrid working opportunities where the environment and role allows
- A team led by actively engaged owners who encourage a caring and positive culture
- Working alongside a diverse and dedicated team of professionals
- Africa travel opportunities at discounted rates
Sound like the right fit for you Read the detailed job description below.
Responsibilities:
- Manage the entire client interaction from enquiry to post travel
- Sharing your first-hand knowledge of African destinations with potential clients
- Preparing exceptional quotations and itineraries matching clients expectations and budget
- Managing the entire booking process with a high level of attention to detail
- Invoicing and collecting client payments
- Ensuring all travel documents are accurate and of the highest standard
- Providing top-level customer support at all stages - before during and after travel
- Meeting all monthly sales targets
- Going the extra mile to ensure exceptional customer service and a wow factor to all our clients
- Manage all internal systems and procedures efficiently and effectively
Requirements:
Qualification & Job Requirements
- Tertiary qualification in Travel and Tourism
- Knowledge of various software systems - Tourplan CRM Google workspace
- Strong knowledge of African destinations logistics and properties
Experience
- 5 years experience in the tourism industry specifically selling African safaris
- 5 experience in a sales environment dealing with direct consumers
Skills Knowledge & Attributes
- Excellent written and verbal communication skills
- Superior interpersonal and organisation skills
- Ability to meet deadlines accept challenges and work under pressure
- Driven sales and customer service skills
- Capable of self-management & self-actualization
- Highly flexible with ability to work in a fast-paced and dynamic environment
- Diligent high degree of perseverance and attention to detail
- Excellent problem solving skill
Required Experience:
Contract
Key Skills
- Active Directory Administration
- Advertising Management
- Hair And Beauty
- Biotechnology
- Corporate Finance
- ABAP
About Company
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