Job Summary:
The Head of Delivery is responsible for overseeing the successful delivery of products services or projects to clients and/or internal stakeholders. This leadership role ensures that delivery teams operate efficiently meet quality standards and align with strategic business goals. The ideal candidate will have a strong background in project management client engagement and cross-functional this role youll oversee a team of recruiters manage recruitment efforts for key roles/initiatives and implement innovative and scalable sourcing strategies to meet evolving business needs. This role requires close collaboration with internal leadership Clients and Non-Profit partners to drive workforce development initiatives and successful talent placement. This role is a key driver of operational excellence customer satisfaction and community impact.
Job Location:
Fully Remote
Essential Functions:
Strategic Leadership & Team Management
Effectively run daily standups for resource allocation and align body of work
Manage and prioritize all inbound projects for delivery. Examples of projects include but are not limited to:
Recruiting on FTE and Contingent hiring needs
Candidate management for scheduled calls tied to associated partnerships
Communication and attendee strategies around Virtual Career Fairs and Delivery Events
Provide best practices and solutions around engagement of candidates coming from partners
1:1s for team members weekly/ biweekly to diagnose performance evaluate activity and quality of work lead and mentor the team to ensure they meet performance goals and client expectations develop and implement delivery strategies that align with organizational initiatives and market trends to improve individual/team performance and collaborate with executive leadership to forecast hiring needs and resource allocation.
Review program health data and provide consultative and proactive approaches to any opportunities for improvement
Review weekly quarterly and annual metrics extracting trends and insights to overcome any barriers to successful delivery
Implement process improvements to enhance efficiency scalability and candidate experience.
Utilize data driven insights to optimize recruiter performance and delivery outcomes.
Foster a culture of accountability innovation and continuous improvement.
Align delivery operations with broader organizational goals and market demands.
Process Management and Cross-Functional Collaboration
Partner with the Customer Success team to understand Client staffing needs and ensure timely high-quality fulfillment
Collaborate with the Business Development team to support new Client onboarding and delivery readiness
Act as a strategic advisor to internal stakeholders on delivery capabilities and workforce trends
Creation implementation and enforcement of goals and SOPs
Collaboration and ideation with stakeholders to design OKRs and guidelines for successful operations
Manage service delivery reports tied to team and program performance ensuring consistent quality and timely fulfillment of needs. Change management if/when goals are not met and to meet changing business needs
Conduct outreach to points of contact with operating company partners for requisition flow weekly
Manage relationships with operating companies and employer partners or connect contacts directly to recruiters for consistent delivery needs
Delivery SME
Stand in meetings and events for expertise in hiring
Offer insight related to labor trends both from a hiring manager and from a candidate standpoint
Facilitate quarterly business reviews for partner accounts when necessary
Seek out news and information tied to the recruiting space to stay informed of trends and shifts in the labor marketplace. Ensure adherence to labor laws client contracts and internal policies.
Identify and mitigate risks related to delivery operations and client engagements.
Supervisory or Management Responsibility:
Yes direct reports
Minimum Education and/or Experience:
Full Life Cycle Recruiting
Recruiting and Hiring Expertise
Personnel and KPI Management
Proficiency with Microsoft Office/ Google Workspace
Proficiency in ATS CRM and workforce analytics tools
Skills/Abilities:
5-7 Years in staffing recruitment or service delivery leadership
Proven experience in staffing delivery leadership ideally within a complex or high-volume environment
Proven experience with team management and delivering results in a fast-paced environment
Strong interpersonal communication and problem-solving skills
Strong relationship building skills across internal teams clients and community partners
Comfortable navigating ambiguity and managing multiple priorities simultaneously
Experience working with non-profit organizations or community-based programs is a plus
Core Competencies:
Build relationships
Develop people
Lead change
Inspire Others
Think critically
Communicate clearly
Create Accountability
Benefits Overview:
Benefits are subject to change and may be subject to specific elections plan or program terms. This role is eligible for the following:
o Medical dental & vision
o Hospital plans
o 401(k) Retirement Plan Pre-tax and Roth post-tax contributions available
o Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
o Company paid Short and long-term disability
o Health & Dependent Care Spending Accounts (HSA & DCFSA)
o Transportation benefits
o Employee Assistance Program
o Tuition Assistance
o Time Off/Leave (PTO Allegis Group Paid Family Leave Parental Leave)
Salary Range:
$90000 - $120000
The position is bonus eligible
Close Date: 10/30/25
City of LA
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the City of Los Angeles Fair Chance Initiative for Hiring Ordinance and the California Fair Chance Act.
City and County of San Francisco
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance and the California Fair Chance Act.
The company is an equal opportunity employer and will consider all applications without regard to race sex age color religion national origin veteran status disability sexual orientation gender identity genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation such as the modification or adjustment of the job application process or interviewing process due to a disability please email Lauren Lara at or call for other accommodation options.
Required Experience:
Manager
Allegis Group retired the "Talent2" name and re-branded its specialist recruitment professionals brand to Aston Carter. Aston Carter is a distinguished global provider of recruitment services to companies requiring highly specialised business professionals. We have an unrivalled comm ... View more