Senior Executive Operations and Service

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profile Job Location:

Kollam - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Purpose
This position is open with Bajaj Finance Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in line with organizations policiesAct with Integrity
Duties and Responsibilities
To Ensure SLA Delivery for each process- To Ensure quality of files processed by the Operations team are within the specified guidelines- Achieve Service To Sales Numbers- To Ensure all cash management services at the branch are delivered- Achieve Service Related TAT & specific deliverables like Generating Tokens FTR TAT etc- Data Analysis & Sharing of best practices with team- Ensuring Implementation of Policies & processes- Coordination with various HO / Cross functional departments & providing feedback- Recruiting and manpower forecast & planning- Ensuring highest levels of employee relationship motivation & engagement To drive results & high levels of employee Satisfaction- Vendor management (CPV Agencies)- Ensuring Compliance & Integrity within the area/region- To Support all New Initiatives & functional Projects of the Function
Required Qualifications and Experience
Should have 2-4 yearsТ experience and minimum 1 years managing branch operations Should be a post graduate preferably Should have collaborative work style to engage with peers & colleagues across the company. Should have excellent communication skills along with strong presentation and data analytics skills. Self-motivated and a self-starter

Required Experience:

Senior IC

Job PurposeThis position is open with Bajaj Finance Anchor:Work Hard - Consistently puts in effort. plans and tracks daily progress to achieve targetsExecute with Rigor - Takes responsibility for meeting targets with focus and effortOwn It - Maintains honesty and fairness in all interactions in lin...
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Key Skills

  • Animal
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  • Corporate Risk Management

About Company

Bajaj Finserv is India’s most diversified non-banking finance company. Visit the website to learn about our products. Get instant approval on loans, shop on EMIs, make an investment, get insurance and pay your bills.

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