Practice Manager
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Job Location:
Elkhorn, CA - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Description
Position at Midwest Veterinary Dental Services
Practice Manager Midwest Veterinary Dental Services
About the Role
Were looking for a motivated Practice Manager to support the Area Business Manager and help keep our veterinary specialty hospital running smoothly. This is a hands-on leadership role where youll be part of the team more than half the timewhile also guiding mentoring and supporting veterinary staff.
Were looking for a motivated Practice Manager to support the Area Business Manager and help keep our veterinary specialty hospital running smoothly. This is a hands-on leadership role where youll be part of the team more than half the timewhile also guiding mentoring and supporting veterinary staff.
If you enjoy balancing leadership responsibilities with day-to-day hospital operations and want to make a positive impact on both patients and people this role is a great fit.
As a Practice Manager youll help build a strong hospital culture support the veterinary practice operations and ensure clients and patients have the best possible experience. Youll assist with team development scheduling and coaching while working closely with the Area Business Manager to ensure the hospital meets its goals.
What Youll Do
Operations & Organization
- Process and review payroll to ensure accuracy and timeliness.
- Manage practice benchmarks related to financial performance efficiency and patient care.
- Oversee inventory management and controlled substance protocols.
- Maintain employee records and ensure OSHA compliance.
- Process accounts payable and receivable ensuring timely and accurate billing.
- Review and generate operational and financial reports (End-of-Month Flash etc.) to share with leadership.
- Support the Area Business Manager with additional veterinary hospital operations needs.
People & Culture
- Onboard train and support veterinary team members through hands-on coaching and development.
- Provide leadership and mentorship that promotes teamwork and professional growth.
- Partner with leadership to complete performance evaluations and address staff concerns.
- Assist with employee relations including coaching conversations and performance counseling.
- Lead by example working alongside the team in client service and patient care.
Leadership & Communication
- Assist with recruiting and interviewing candidates to build a strong hospital team.
- Lead regular team meetings promoting open communication and alignment.
- Serve as the primary point of contact for staff questions or operational needs.
- Ensure smooth communication between technicians doctors and administrative teams.
- Support client engagement marketing initiatives and community outreach to help the hospital grow.
What Were Looking For
- High school diploma or equivalent (required).
- At least 5 years of veterinary experience including 3 years in a leadership supervisory or administrative role (preferred).
- Strong organizational and multitasking skills in a fast-paced veterinary environment.
- Proficiency with Microsoft Office (Word Excel PowerPoint Outlook).
- Experience with veterinary practice management software (Cornerstone AVImark ezyVet etc.) is a plus.
- Excellent communication coaching and problem-solving skills.
- A solutions-focused mindset with the ability to maintain efficient compassionate operations.
- Professionalism confidentiality and a dedication to exceptional client service and patient care.
Why Youll Love Working Here
- A role that combines leadership and hands-on veterinary operations.
- Opportunities to grow your management and leadership skills.
- A supportive leadership team and a positive clinic culture built on teamwork and respect.
- The chance to make a direct impact on client satisfaction patient care and team success.
Required Experience:
Manager
Key Skills
- Practice Management
- Veterinary Experience
- Enterprise Architecture
- Office Manager Experience
- Enterprise Software
- Healthcare Management
- IaaS
- TOGAF
- Medical office experience
- Conflict Management
- COBIT
- Customer relationship management
About Company
Thrive Pet Healthcare is a nationwide network of veterinary clinics, including emergency vets, urgent care vets, primary care vets, and specialty vets.
