Lead PMO Business Intelligence Analyst
Lead PMO Business Intelligence Analyst
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1 Vacancy
Job Description
At Arctic Wolf were not just navigating the cybersecurity landscape - were redefining it. Our global team of dedicated Pack members is driving innovation and setting new industry standards every day. Our impact speaks for itself: weve earned recognition on theForbes Cloud 100 CNBC Disruptor 50 Fortune Future 50 and Fortune Cyber 60lists and we recently took home the2024 CRN Products of the Yearaward. Were proud to be named a Leader in the IDC MarketScape for Worldwide Managed Detection and Response Services and earning a Customers Choice distinction from Gartner Peer Insights. Our Aurora Platform also received CRNs Products of the Year award in the inaugural Security Operations Platform category. Join a company thats not only leading but also shaping the future of security operations.
Our mission is simple: End Cyber Risk. Were looking for a Lead PMO Business Intelligence Analyst to be part of making this happen.
The Lead Program Management Operations & Business Intelligence Analyst is responsible for scaling the PMO & Product team operationally through process development KPI/OKR frameworks financial analyst insights AI-enabled automation and advanced analytics. This role combines operational excellence with data-driven and AI-powered insights to enable smarter decision-making predictive reporting and organizational efficiency. The ideal candidate will leverage tools such as Jira Power BI Salesforce and AI platforms to automate workflows generate executive insights and enhance business performance visibility.
LOCATION: Remote-United States Remote-Canada Hybrid-Eden Prairie-MN-US Hybrid-Waterloo-ON-CA
Primary Responsibilities and Duties
Design implement and maintain scalable PMO processes and frameworks.
Define track and present KPIs and OKRs across programs and business initiatives.
Automate reporting and dashboards using AI/ML and analytics tools to reduce manual effort and improve transparency.
Leverage AI-driven insights for predictive forecasting (e.g. adoption feature performance revenue impact).
Partner with Product Management Engineering and Sales to provide adoption and performance updates with enhanced analytics.
Analyze Salesforce (SFDC) opportunities and win rates highlighting revenue and ARR contributions from new features incorporating AI-based recommendations for pipeline health and growth.
Build and maintain Power BI dashboards for executive reporting and program tracking.
Drive cross-functional alignment through data-driven storytelling and AI-assisted report visualization.
Act as a mentor and guide for PMO team members adopting new tools and processes.
Minimum Qualifications
Bachelors degree in Business Data Analytics Engineering or related field
5 years of experience in program management operations analytics or business analysis
Proficiency with Power BI (or similar) Excel Salesforce (SFDC) Aha! Jira Confluence and AI-enabled analytics tools
Proven experience developing processes KPIs and reporting frameworks with automation
Preferred Qualifications
Masters degree (MBA or equivalent)
Experience in SaaS or technology product organizations
Hands-on experience with OKR tracking tools (e.g. WorkBoard Ally Oboard)
Familiarity with program management frameworks (Agile Water-Scrum-Fall SAFe)
Experience with AI automation platforms (e.g. Jira Scriptrunner Python scripting or generative AI tools)
Key Skills
Program management process design & scaling
KPI/OKR framework development
Reporting automation (Power BI Excel SFDC Aha! Jira Confluence AI/ML platforms)
AI-driven data analytics & business insights (predictive models natural language insights anomaly detection)
Generative AI for executive reporting presentations and summarization
Executive-ready presentation and communication skills
Stakeholder management across C-level Product Engineering Marketing Services Support Sales etc.
Package insights in a way that wows executives and makes complex information instantly clear
Data Storytelling & Executive Communication
Ability to distill large amounts of project/portfolio data into a clear concise narrative that aligns with strategic goals.
Knows how to emphasize the so what (implications impact and recommended actions) not just the numbers.
Can speak the language of executives less jargon more value-driven messaging.
Visualization & Design Sense
Strong command of BI tools (Power BI Tableau Looker etc.) and presentation platforms (PowerPoint Google Slides etc.) to build dashboard and slides that feel polished modern and easy to grasp.
Understands design principles (color theory layout balance whitespace hierarchy) to make information visually appealing without clutter.
Ability to brand presentations in a style that resonates with marketing-level polish (infographics icons charts minimal text).
Insight Prioritization & Simplification
Knows how to cut through noise and spotlight only the 3-5 insights that matter most.
Can craft a presentation flow that builds a story arc (problem -> insights -> impact -> decision) much like a pitch deck.
Skilled in using comparison visuals (before/after trends benchmarks) to make insights memorable.
Key Competencies
Execution Oriented with AI-first mindset
Strategic thinker with operational and analytical discipline
Strong analytic and problem-solving ability leveraging AI/ML techniques where necessary
Excellent cross-functional communication and influence skills
Ability to balance structure with flexibility (adapt process to fit context)
Results-driven with focus on clarity adoption and automation at scale
About Arctic Wolf
At Arctic Wolf we foster a collaborative and inclusive work environment that thrives on diversity of thought background and culture. This is reflected in our multiple awards including Top Workplace USA (2021-2024) Best Places to Work USA (2021-2024) Great Place to Work Canada (2021-2024) Great Place to Work UK (2024) and Kununu Top Company Germany (2024). Our commitment to bold growth and shaping the future of security operations is matched by our dedication to customer satisfaction with over 7000 customers worldwide and more than 2000 channel partners globally. As we continue to expand globally and enhance our technology Arctic Wolf remains the most trusted name in the industry.
Our Values
Arctic Wolf recognizes that success comes from delighting our customers so we work together to ensure that happens every day. We believe in diversity and inclusion and truly value the unique qualities and unique perspectives all employees bring to the organization. And we appreciate thatby protecting peoples and organizations sensitive data and seeking to end cyber risk we get to work in an industry that is fundamental to the greater good.
We celebrate unique perspectives by creating a platform for all voices to be heard through our Pack Unity program. We encourage all employees to join or create a new alliance. See more about our Pack Unity here.
We also believe and practice corporate responsibility and have recently joined the Pledge 1% Movement ensuring that we continue to give back to our community. We know that through our mission to End Cyber Risk we will continue to engage and give back to our communities.
All wolves receive compelling compensation and benefits packages including:
Equity for all employees
Flexible time off and paid volunteer days
RRSP and 401k match
Training and career development programs
Comprehensive private benefits plan including medical mental health dental disability life and AD&D and value-added services
Robust Employee Assistance Program (EAP) with mental health services
Fertility support and paid parental leave
Arctic Wolf is an Equal Opportunity Employer and considers applicants for employment without regard to race color religion sex orientation national origin age disability genetics or any other basis forbidden under federal provincial or local law. Arctic Wolf is committed to fostering a welcoming accessible respectful and inclusive environment ensuring equal access and participation for people with disabilities. As such we strive to make our entireemployeeexperience as accessible as possible and provideaccommodationsas required for candidates and employees with disabilities and/or other specific needs where possible. Please let us know if you require any accommodations by emailing
Security Requirements
Conducts duties and responsibilities in accordance with AWNs Information Security policies standards processes and controls to protect the confidentiality integrity and availability of AWN business information (in accordance with our employee handbook and corporate policies).
Background checks are required for this position.
This position may require access to information protected under U.S. export control laws and regulations including the Export Administration Regulations (EAR). Please note that if applicable an offer for employment will be conditioned on authorization to receive software or technology controlled under these U.S. export control laws and regulations.
Required Experience:
IC
Employment Type
Full-Time
