Assistant Operations Manager

San Antonio, TX - USA

Monthly Salary: Not Disclosed

Posted on: 05-10-2025

Vacancies: 1 Vacancy

Job Summary

Benefits:

401(k) matching
Competitive salary
Health insurance
Opportunity for advancement
Paid time off
Training & development

Precision Packouts is a growing contents and textiles restoration business specializing in the recovery and restoration of personal and commercial property affected by fire water mold and other disasters. Our mission is to provide top-tier restoration services while building long-term partnerships with restoration companies insurance adjusters and clients.

The Assistant Operations Manager plays a critical role in delivering on our core values of Commitment to Quality Service and Continuous Improvement Caring and Communication within our contents and textiles restoration business by providing operational support in remediation efforts for client contents and leading teams of technicians in these remediation efforts. This individual will primarily spend their time:

1. Working alongside and managing field staff to ensure that our services are delivered to our quality standards.

2. Performing packout cleaning storage and packback related duties.

3. Regularly interacting with insureds on job sites to ensure that their needs are addressed related to our contents services.

Responsibilities

Oversee and manage a team and aid in the inventory packout cleaning vaulting wrapping staging and packback of contents as part of the cleaning and restoration process

Communicate with insureds as needed while on job sites

Ability to manage a job from start to finish including communication with the insured and adjuster leading a team in the field coordination with subcontractors assisting with project related staffing decisions

Ensure all operations procedures and protocols are followed by their team while on active jobs in the warehouse or while traveling to or from work or job locations

Manipulate contents at the client site to allow for the remediation crew to perform required tasks

Operate iCat inventory software on a company provided iPhone

Make job related updates in the Proven Jobs Desktop and Proven Jobs Mobile application Take exceptional care to package contents to prevent damage during transport

Transport contents between the client site and our warehouse facility

Maintain equipment used in daily tasks

Drive vehicles including the companys 16 foot box truck

Drive forklift to move contents within our warehouse

Assist with obtaining online company reviews from customers

Ensure we have proper supplies in inventory and request inventory orders when needed

Aid in the training of new employees

Maintain an organized and clean warehouse

Perform daily checks on company vehicles and forklift maintenance

Apply corporate values

The ideal candidate will understand the restoration industry have a caring spirit and a commitment to excellent customer service.

Qualifications

5 years of experience in restoration preferably within the contents restoration industry

Bilingual Speakers (English & Spanish) strongly preferred

IICRC Certifications Preferred

Eligible to operate a motor vehicle per Blue Kangaroos Motor Vehicle policy

Preferred

iCat Inventory Software Experience Preferred

Possess a sense of urgency professional demeanor positive attitude and strong work ethic

Must be authorized to work in the United States

Physical Requirements:

The employee must regularly lift and/or move between 25-75 pounds. While performing the duties of this job the employee is regularly required to stand walk bend sit see use hands and fingers to type on keyboard and handle material reach with hands and arms and talk and hear.

Additionally:

The worker is regularly subject to inside and outside environmental conditions

The worker is regularly subject to one or more of the following atmospheric conditions that affect the respiratory system of the skin: Fumes odors dusts mists gases and/or poor ventilation.

The worker is occasionally subject to extreme cold: Temperatures typically below 32 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity.

The worker is occasionally subject to extreme heat: Temperatures above 100 degrees for periods of more than one hour. Consideration should be given to the effect of other environmental conditions such as wind and humidity.

The worker is occasionally subject to one or more hazards including moving vehicles heavy objects overhead and exposure to chemicals.

The worker is occasionally subject to air and/or skin exposure to oils and other cutting fluids. The worker is occasionally required to wear a respirator.

What We Do

Blue Kangaroo PACKOUTZ is a comprehensive contents cleaning and restoration company. Were focused on utilizing industry best practices for the handling of personal and business assets. Our work is so important because were restoring what people value most. Clients seek out Blue Kangaroo PACKOUTZ after fire water mold or other damageits a very sensitive situation theyre facing so we work hard to make the restoration process seamless and stress-free.

Who We Hire

We look for individuals with skills such as truck driving warehousing sewing woodworking crafting cleaning and other restoration-related activities. We also know that not everyone comes to us with these skills. Thats why we put each specialistthose with or without trainingthrough an in-depth and comprehensive training program. Each Blue Kangaroo PACKOUTZ member learns the entire contents restoration process while honing in on their specific cleaning or restoration skills. Its all a part of our ongoing support and training experience.

Required Experience:

Manager

Benefits:401(k) matchingCompetitive salaryHealth insuranceOpportunity for advancementPaid time offTraining & developmentPrecision Packouts is a growing contents and textiles restoration business specializing in the recovery and restoration of personal and commercial property affected by fire water m...