Peer Liaison

Philadelphia, PA - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Overview

Salary: $19.07/hour

Do you have a passion for making a difference in someones life Are you looking for an opportunity to use your skills experience and empathetic nature to work for a progressive forward-thinking and family-owned company where creativity is encouraged Are you goal driven Then the Peer Liaison position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

Enhance engagement and provide overall support to peers participating in the PA CareerLink workforce services available through the Bartram Choice Neighborhoods Initiative.

Responsibilities

Build and develop relationships through ongoing meetings with participants

Attend CNI People team and resident council meetings as appropriate

Utilize learned techniques to deliver customer-focused and customer driven goal planning

Meet with Community Workforce Connector twice a week to discuss customer engagement best practices and those actively in services

Engage customers both on-site and through email/phone/text to sign them up for PA CareerLink workshops resume support and job matching.

Conduct outreach to increase enrollments received services and to capture outcomes such as training enrollment/completion and job attainment.

Maintain timely and complete documentation of interactions with participants

Collaborate effectively and communicate proactively with staff and participants

Create and maintain an environment that promotes opportunities for quality interaction

Establish clear expectations and encourage participant accountability

Model positive respectful and professional behavior in all situations

Demonstrate positive pro-social interactions with participants staff and community representatives

Use language reflective of a commitment to diversity; demonstrate cultural competence

Demonstrate allegiance to the policies procedures and expectations of EDSI as well as partner agencies

Other duties as assigned

Qualifications

Must be a resident of Philadelphia Housing Authority

Demonstrated telephone and written communication skills

Ability to work virtually and in-person required

Comfortability with using Office365 and video conferencing required

Able to demonstrate a positive professional attitude

Customer Service skills required

Bring your expertise to EDSI and live our values every day: Show Up Smile and Support!

EDSI is a progressive forward-thinking family-owned company that is B Corp Certified.

OverviewSalary: $19.07/hourDo you have a passion for making a difference in someones life Are you looking for an opportunity to use your skills experience and empathetic nature to work for a progressive forward-thinking and family-owned company where creativity is encouraged Are you goal driven Then...