Administrative Sales Assistant

POSITION DESCRIPTION

Position Title: Administrative Sales Assistant

Department: Sales

Reports To: Inside Sales Manager

Job Site: Upper St. Clair PA

Job Status: Full-Time in-person

Job Hours: 8:00 AM 4:30 PM

Position Summary:

The Administrative Sales Assistant at EAFab provides administrative support to our sales team. The role of Administrative Sales Assistant will play a crucial role in maintaining positive customer relationships through providing support and information to customers regarding our products services and policies and ensuring overall satisfaction. This role will interact with customers through various communication channels such as phone email chat and in-person interactions addressing inquiries resolving issues and ensuring a seamless customer experience..

Core Responsibilities:

• Provide administrative support to the sales team including reports presentations and order processing.
• Maintain accurate customer information and update internal systems with changes to orders and delivery dates.
• Serve as a point of contact for customers delivering professional helpful and timely service.
• Generate and process RFQs quotes sales orders and purchase orders with accuracy.
• Coordinate with internal teams (sales engineering manufacturing Mexico divisions) to ensure smooth workflows.
• Assist with scheduling travel arrangements and other logistical support for sales representatives.
• Monitor sales progress track key metrics and prepare performance and quotation reports.
• Actively participate in meetings trainings and collaborative efforts to support company goals.

Adhere to EAFab Mission Statement and Core Values:

To serve and support our customers with REAL SOLUTIONS that will help them reach the full potential of their operations.

o Honesty

o Awareness

o Integrity

o Social Responsibility

o Innovation

o Mutual Respect

o Diligence

o Profitability

• Learn more about our vision and culture: should you apply
  • Engaging collaborative work environment
  • Creative and innovative thinking freedom
  • Work-life balance
  • Room for professional growth

Requirements:

Experience:

• High school diploma or equivalent with at least 3 years of inside sales experience.

or

• A bachelors degree in business related field with 1 year of inside sales experience

Skills:

• Bilingual (English and Spanish) is strongly preferred.
• Strong computer skills with intermediate to advanced knowledge of Microsoft Word Excel PowerPoint and Outlook.
• Strong organizational and time management skills capable of handling multiple tasks simultaneously.
• Exceptional communication skills both verbal and written with a strong attention to detail.

Additional Requirements:

• Must be able to pass a drug test.