Service Technician
Service Technician
Posted on :
05-10-2025
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1 Vacancy
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Job Description
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Our Sales department sells our water conditioning systems and other products to new and existing customers within our district. Our Service Technicians travel daily to install and maintenance this top quality Culligan water treatment equipment. The Service Technicians are responsible for installation and maintenance while working alongside each locations Branch Manager as well as the Servic Coordinator.
Kaschls Culligan Service Technicians are the face of the company and must establish and maintain a professional relationship with all parties involved in day to day operations as well as have excellent customer service.
What sets us apart:
What sets us apart:
Technology: We leverage cutting-edge technology and smart products to provide innovative solutions that enhance our customers lifestyles and simplify their daily routines.
Certified: Our team is fully certified to ensure the highest standards of quality and service giving our customers peace of mind and confidence in every interaction.
Authentic: We pride ourselves on being genuine and transparent in every aspect of our business fostering trust and long-lasting relationships with our employees and customers.
Education: We are committed to educating our customers and staff about water quality how water can effect your overall health our products and their benefits enabling informed decisions that promote healthier families businesses and communities.
Certified: Our team is fully certified to ensure the highest standards of quality and service giving our customers peace of mind and confidence in every interaction.
Authentic: We pride ourselves on being genuine and transparent in every aspect of our business fostering trust and long-lasting relationships with our employees and customers.
Education: We are committed to educating our customers and staff about water quality how water can effect your overall health our products and their benefits enabling informed decisions that promote healthier families businesses and communities.
Our Purpose:
Our core mission is to benefit lives through water. We pride ourselves on delivering exceptional customer satisfaction striving for excellence in every aspect of our business. As we continue to grow we are looking for a dynamic and experienced Service Technician to work alongside our servic and sales teams to find true success!
Qualifications:
-Ability to work with minimal supervision.
-Works alone and as a team.
-A class 5 or better drivers license.
-A class 5 or better drivers license.
-A clean driving record (annual abstract required)
-Criminal record check by RCMP.
-Must be able to lift/carry 50 lbs.
-Must be able to perform frequent bending twisting kneeling.
-Reading and writing text.
-Numeracy.
-Oral and written communication.
-Problem solving.
-Follow instructions.
-Pay attention to detail.
-Decision making.
-Critical thinking.
-Job task planning and organizing.
-Performing all assigned duties in a safety conscious and productive manner.
-Follow Company Policies.
Responsibilities:
- Loading and unloading your vehicle.
- Performing pre-trip vehicle inspections as required.
- Job time management.
- Arranging payments from customers as required.
- Maintain tool kit.
- Vehicle inventory.
- Installations.
- Filter changes.
- Establishing and maintaining positive working relationships with customers.
- Vehicle cleanliness inside and out as per Company Policy.
- Preventative vehicle maintenance.
- Building equipment based on specs provided.
- Servicing maintaining both Culligan and non-Culligan equipment.
- Relaying information to customers regarding service to be done and service completed.
- Billing customers based on pricing outlined by head office.
- Keeping service area clean and tidy.
- Relaying required inventory to Sales and Service Coordinator for ordering.
- Maintaining retail units returned refurbished units.
- Ability to diagnose over the phone and on site service issues.
- Communicating daily with Sales and Service Coordinator services to be done and completed.
- Relaying any information daily to Sales and Service Coordinator regarding call backs and unfinished work.
- Perform services/installations based on schedule outlined by the Sales and Service Coordinator.
- Ability to perform/ read water test to recommend equipment services needed.
- Ability to install equipment based on notes pictures specs provided be able to be communicated with sales regarding installation questions.
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Steel toed boots are required.
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned.
Steel toed boots are required.
Uniform is provided.
Safety tickets provided.
Full benefits are available after 3 months.
Perks & Benefits:
- Competitive pay is determined by experience and performance
- Fleet pricing on fuel for your personal vehicle
- Cell phone is provided
- Tablet provided for work
- Free bottled drinking water
- Employee discount on everything we sell
- Company parties & team builders experiences
- Culligan Cares employee reward program
- Business causal uniform allowance provided yearly
- Steel toed boot allowance available every 2 years
- Safety training provided
- My Benefits app (Johnston Group app to manage your benefits quickly and easily)
- Audiology hearing aids
- Clinical dietician naturopath
- Massage acupuncture chiropractor kinesiologist physiotherapist
- Hospital nursing care ambulance
- Vision prescription dental
- Osteopath podiatrist chiropody
- Long Term & Short Term Disability
- Alberta and Saskatchewan WCB
- Accidental Death & Dismemberment (AD&D)
- Life Insurance
- Teladoc Medical Experts and myStrength (mental health and medical support)
- Expert Medical Opinions In-the-moment tools
- Personal Health Navigator Find a Doctor / Care Finder
- Personalized plans Recommended digital content and resources
- Arive Employee Assistance Program (EAP)
- Personal and relationship counselling
- Work-related challenges Family challenges
- Addiction or dependency concerns
- Legal issues Financial concerns
- Nutritional guidance
- Eldercare issues Childcare navigation support
- Voyage Assistance (Emergency Travel Coverage)
- Add extra travel days and supplement your existing coverage
- Trip cancellation Interrupted travel
- Visitors to Canada: Add emergency sickness/injury and hospitalization coverage for uninsured visitors such as extended family members
Competitive pay is determined by experience and performance.
Flexible work from home options available.
Compensation: $22.00 - $28.00 per hour
About Culligan
Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.
Culligan provides healthy delicious water for our customers in their homes offices businesses and industrial facilities around the world. Our complete line of water softeners water filtration systems commercial and industrial water treatment solutions drinking water systems whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.
This location is independently owned and operated. Your application will go directly to the owner and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner and not to Culligan Corporate.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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