Business Service Technician, NorthernTel
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Job Location:
Kapuskasing - Canada
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Req Id:426948
At Bell our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world innovative digital solutions and seamless customer experiences. Its all developed and delivered by the members of #TeamBell and were always on the lookout for people with great skills and experiences.
We value diversity and provide a supportive inclusive community where all team members can succeed. And through our commitment to environmental social and governance initiatives you will feel good about the greater impact you will have making every day better for people as they connect work learn and play.
Join us. You belong at Bell.
Become an integral part of our Customer Experience team where you will be at the forefront of shaping our customer journeys. You will build on Bells Strategic Imperative to Champion Customer Experience and reinforce our commitment to put the customer first in everything we do. Design innovative customer-centric processes policies products and services while upholding our Customer-First Commitments to make it easier for customers to do business with Bell.
As part of our team you will be at the heart of our customer experiences.
Job Title: Business Services Technician NorthernTel Unifor
Salary Group: Class 1
Location: 167 Brunetville Rd Kapuskasing ON
Status: Regular Full Time
Number of position: 1
Posting Date: November 17 2025
Closing Date: November 24 2025
Candidate required: To be determined
Job summary:
The incumbent will be responsible for installing repairing replacing modifying and maintaining cable television and telecommunications instruments and devices for residential and business customers.
Job Duties & Accountabilities:
- Install move remove repair replace modify and maintain cable television telephone and PBX equipment for residential and business customers according to established standards procedures and directives
- Organize daily tasks take note of daily assignments prepare an itinerary contact the customer in advance and occasionally provide work estimates for business installations
- Successfully complete the activation of various telephony projects
- Show customers how to use the telecom television or Internet equipment during installation and promote company products/services and equipment to business customers
- Verify lines using a testing device and ensure preventive maintenance
- See to the necessary wiring connections and terminations to make the equipment operational for his or her activity sectors
- Contact specialized resources to resolve certain problems and provide and receive information
- Handle transport fine-tune adjust and use appropriate tools equipment materials and vehicles and make sure they are maintained; ensure a clean work environment. File and oversee inventory maintenance for his or her sector
- Complete various forms and draft work-related reports
- Sound time-management skills so as to cut costs
- Be available to respond to customer requests handle emergency calls outside normal work hours and be willing to travel
- Be available to work variable shifts and schedules based on business needs from Sunday to Saturday
- Be available to work some overtime from Sunday to Saturday as well as during holidays
- Perform other related tasks as required
Essential qualifications/competencies:
- College diploma in electronics or telecommunications or equivalent work experience. A minimum of a high school diploma is required for candidates outside of Unifor local 6 bargaining
- Hold a valid drivers license - Class G
- High Manuel Dexterity able to work with variety of hand tools
- Ability to lift and carry heavy weight (i.e. 80 lbs) as a ladder
- Ability to work aloft in poles and ladders and also in confined spaces
- Capable of working with spur
- Capable of differentiating colored wires (color code)
- Proficient in English and working knowledge of French
- As required to meet customers needs agree to undergo a background security clearance
- Knowledge of programming principles
- Knowledge of high speed data transmission
- Knowledge of computer tools
Candidate profile / Behavior:
- Strong analytical and research in technical and IT framework
- Ability to deal and communicate with customers Represent the company appropriately to customers
- Planning and organizing high
- Perform the work safely with accuracy speed and courtesy
- High team spirit
- Sense of urgency and high capacity to meet the workload when necessary
- Degree of autonomy and initiative high
Working conditions:
- The candidate must be able to work outdoors in various weather conditions and may be called upon to work variable schedules according to business needs (assignments prepared by Company with due consideration to seniority) to participate in a standby program and to work overtime as needed
- The successful candidate must have physical capacity to safely execute all function/aspect of the job and meet all safety requirements associate with equipments that he will use during his work
#EmployeeReferralProgram
Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Union
Job Status:Regular - Full Time
Job Location: Canada : Ontario : Kapuskasing
Work Arrangement: Full-time in office (meaning that you will be required to perform your work on-site)
Application Deadline: 11/24/2025
For work arrangements that are Hybrid successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
We know that caring for our team members is at the heart of a healthy positive and thriving workplace. As part of our team youll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us youll be eligible for medical dental vision and mental health benefits that you can tailor to your specific needs. Plus as a Bell team member youll enjoy a 35% discount on our services and access exclusive offers from our partners.
At Bell we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued respected supported and that they belong.
We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry email your recruiter or to make arrangements. If you have questions or feedback regarding accessibility at Bell we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.
Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect use and disclose your personal information.
Created: CanadaON Kapuskasing
Bellone of Canadas Top 100 Employers.
Required Experience:
IC
Key Skills
- Mechanic Experience
- Pest Control
- Customer Service
- Hand Tools
- HVAC
- Mechanical Knowledge
- Automotive Repair
- Service Technician Experience
- Maintenance
- Heavy Lifting
- Equipment Repair
- Troubleshooting
About Company
Canada’s largest communications company, BCE leads the industry in providing advanced broadband communications networks and services to consumers and business customers across the country.
