Entry Level Sales Support Representative

Joliet, IL - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

AO Globe Life is a company that works with all major members of labor unions credit unions associations and their families across the US and provides them with their permanent benefits. We are dedicated to protecting every child and serving all working families and we are looking for motivated people to become part of our expanding workforce.

We are seeking entry-level benefits specialists who will be responsible for educating clients about their permanent benefits answering questions and ensuring they clearly understand what is available to them through labor unions credit unions and/or associations. The ideal candidate is proactive dependable and enjoys helping others.

Key Responsibilities:

Conduct virtual benefit explanations using Zoom and other platforms
Clarify benefits information and answer client questions in detail
Document all client interactions to ensure compliance with standards
Collaborate with team members to improve client experience
Follow up with clients to confirm satisfaction and provide additional support

Requirements:

Must be eligible to work in the United States
Minimum of a high school diploma or GED
Prior customer service tutoring or client support experience is an asset
Strong verbal communication skills with patience and empathy
Proficiency in using Zoom and digital tools for communication
Comfortable speaking over the phone

Preferred Qualifications:

Organized detail-oriented and dependable
Enjoys educating and guiding clients in a professional manner
Able to manage time effectively in a remote or hybrid environment
A growth mindset with eagerness to learn new skills

Why Join Us

Full benefit package including Dental Drug plan Travel insurance and death benefit.
We believe in creating a positive and inclusive environment where each team member feels valuable and empowered to succeed.
Incentive trips 4 times each year performance-based bonuses flexible schedule and work remotely from anywhere.
We provide in-depth training to provide personal growth as well as career growth at a fast pace.

How to Apply: Please submit a resume along with this job. We look forward to hearing from you!

Hiring Manager: Vanessa Priori

Have questions Please email me at

Full benefits package (Dental Drug plan Travel insurance Death benefit etc.)