Manager, Garden Patrons Program
Manager, Garden Patrons Program
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Job Description
NYBG Job Description
Title
Reports to
Manager Garden Patrons Program
Director of the Garden Patrons Program
Position Summary:
The Manager Garden Patrons Program supports the operation and continued growth of the Garden Patrons Program a high-level membership group recognizing annual gifts of $1500-$25000 and the Young Garden Circle an engagement program for young donors giving $500-$1500 annually.
Additionally in support of the Institutional Advancement departments broader donor engagement needs the Manager will occasionally support outreach and stewardship for individual donors as assigned by department leadership or requested by the Presidents Office. This position reports to the Director of the Garden Patrons Program.
Partnership is vital to this positions success. As such the Manager is expected to be a collaborative and strategic member of the Institutional Advancement department and the Individual Giving team. Internally the Manager is a diligent proactive well-organized administrator. Externally they are a warm helpful representative of the Garden Patrons Program an enterprising front-line fundraiser and an enthusiastic advocate for NYBGs work and mission.
Specific Duties & Responsibilities:
Manage a portfolio of current and recently lapsed Garden Patrons proactively cultivating and upgrading them to increased levels of giving with an emphasis on developing NYBGs pipelines of Major Gifts Special Events and Planned Giving prospects. Increase giving by 3% (average) year-over-year for the next five years to support the NYBGs strategic planning emphasis with a particular focus on upper-level Patrons and generational diversity.
Administer the Garden Patrons concierge line and email inbox; field a high volume of inquiries and accommodate frequent requests from Garden Patrons.
Maintain current and accurate records in database tracking documents and files.
Contribute to the planning and execution of Garden Patrons events and communications including by drafting appeal letters and other correspondence.
Assist in staffing other NYBG events as required.
Provide general administrative support for the Individual Giving team.
Qualifications:
Minimum of three years of experience in fundraising and/or relevant customer service ideally with a membership or patrons program at a comparable cultural institution.
Propriety thoughtfulness and discretion in communicating with donors and colleagues at all levels both verbally and in writing. Excellent judgment.
Experience and comfort with asking for monetary donations (or investments etc.) by phone in person and in writing.
Exceptional time management and organizational skills sharp attention to detail.
Ability to balance multiple projects in a fast-paced dynamic environment.
Strong writing editing and proofreading skills. Writing samples will be required during the interview process.
Experience writing fundraising communications is strongly preferred.
Willingness to work occasional evenings/ weekends for events and donor visits and more frequently during spring required.
Drivers license required.
Fluency in Microsoft Office suite including Word Excel and PowerPoint preferred.
Knowledge of Raisers Edge SiriusWare and/or Luminate software preferred.
Bachelors Degree required.
Physical Demands & Work Environment:
While performing the duties of this position the employee is required to at minimum work outdoors under a variety of weather conditions and occasionally work under moderate or loud work conditions.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
Baseline Work Schedule:
Monday-Friday 9am-5pm
Salary is commensurate with experience within the range of $65000-$72000.
Required Experience:
Manager
Employment Type
Full-Time
