USER OPERATIONS ADMINISTRATOR, Research Operations, Analytics & Systems

Boston, NH - USA

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

The User Operations Administrator will support the day-to-day management of users within the Huron Grants Management system. The successful candidate will be responsible for ensuring the smooth operation of user management systems providing technical support and resolving user-related issues. Responsibilities will include the management of user related accounts within the application roles and responsibilities onboarding and exiting of users connectivity to active directory documentation of key policies and procedures. This role will require strong analytical and problem-solving skills as well as excellent communication and interpersonal skills. The User Operations Administrator will serve as a liaison to the IS&T group for user management systems that fall outside of tier 1 and tier 2 application support. The User Operations Administrator will also serve as a liaison to the greater university research community providing clear and concise training and technical support to users including troubleshooting and resolving user related issues within the Huron Grants Management system.

Required Skills

Bachelors degree and at least 3 years of similar experience additional experience may be substituted for the degree.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color natural or protective hairstyle religion sex age national origin physical or mental disability sexual orientation gender identity genetic information military service pregnancy or pregnancy-related condition or because of marital parental or veteran status. We are a VEVRAA Federal Contractor.

Required Experience:

Unclear Seniority