Job Summary:
As a Field Service Technician you will work with some of the largest and most successful companies in the world and receive top-notch training on industry-leading fire alarm systems and fire suppression equipment. This is your chance to join a company where you will be appreciated and be part of an elite team.
Level 3 Technicians lead teams to service large-scale fire alarm and suppression systems. If you have experience working on these types of systems and panels lets TALK!
Essential Duties and Responsibilities:
All team members must embody the mission to provide protection for people property and the environment in all aspects of their job.
Take a lead role in major service activities.
Perform service on a wide range of fire alarm system brands and applications.
Contact customers to set up service.
Perform all inspection and testing tasks on fire alarm and special hazard fire suppression systems according to work instructions.
Record inspection and test results in the electronic inspection program.
Respond to emergency service requests and take appropriate action.
Perform in-depth troubleshooting repair and replacement of system equipment.
Oversee personnel in coordination of service activities.
Review inspection and test results with the customer.
Conduct training with customers on the functionality of the fire system.
Assist in installation and commissioning tasks.
Other duties as assigned.
Minimum Education and/or Experience:
High school diploma or equivalent required.
Five years experience servicing electrical/mechanical systems in the fire alarm or special hazard fire suppression industry required.
Experience reading blueprints required.
Associate degree in electronics or related field preferred.
NICET (Fire Alarm / Special Hazard) certification preferred.
Experience with manufacturers such as Notifier Kidde Fenwal Fike FCI preferred.
Knowledge Skills and Abilities
Experience with intelligent fire control panel programming software.
Knowledge of Microsoft Office and standard internet usage.
Strong time management skills.
Excellent verbal and written communication skills.
Organized and detail-oriented.
Strong critical thinking and problem-solving skills.
Self-directed with the ability to work autonomously.
Ability to lead a team effectively.
Demonstrated customer service mindset.
Work Environment:
This is a remote position with deployment from home to local job sites for installs service or repairs.
Company vehicle tools technology and equipment provided.
Occasional on-call days and/or overtime required for unscheduled service needs.
Travel up to 25% of the time (overnight).
Job duties require the ability to lift up to 75 lbs. and crawl into tight or awkward places.
Once You Join Our Team You ll Get to Enjoy:
Working for a company that views associates as its greatest asset.
Being part of something you can be proud of making a difference in the health and wellness of people and the planet.
A growing company with a first-class reputation in the industry.
A culture that is fun family-oriented and entrepreneurial.
A company focused on work-life balance and encouragement to make a big impact.
A caring group of associates committed to making the communities we work in better for all.
Excellent benefits including 401(K) health life dental tuition reimbursement and numerous perks such as training and development.