Position : Application Support Manager
Location: Dallas TX (Onsite)
Job Description:
.NET Core Microservices Any UI Framework (React Angular) SQL Server.
- Bachelors degree in Computer Science Information Technology Engineering or related field.
- 10 years of experience in technical support with at least 5 years in a managerial or team lead role within a software company.
- Strong technical understanding of modern software stacks that includes ( React SQL/NoSQL REST APIs).
- Strong expertise in handling public facing websites that includes Real User Monitoring with RUM tools like Datadog
- Strong Experience with SaaS platforms cloud infrastructure (AWS Azure GCP) or DevOps tools (Docker Kubernetes) is preferred.
- Hands-on knowledge of ticketing and support tools like Azure Devops Jira Zendesk Freshdesk or ServiceNow.
- Exceptional communication leadership and problem-solving skills.
- Strong customer focus and ability to handle challenging situations professionally
Position : Application Support Manager Location: Dallas TX (Onsite) Job Description: .NET Core Microservices Any UI Framework (React Angular) SQL Server. Bachelors degree in Computer Science Information Technology Engineering or related field. 10 years of experience in technical support with at le...
Position : Application Support Manager
Location: Dallas TX (Onsite)
Job Description:
.NET Core Microservices Any UI Framework (React Angular) SQL Server.
- Bachelors degree in Computer Science Information Technology Engineering or related field.
- 10 years of experience in technical support with at least 5 years in a managerial or team lead role within a software company.
- Strong technical understanding of modern software stacks that includes ( React SQL/NoSQL REST APIs).
- Strong expertise in handling public facing websites that includes Real User Monitoring with RUM tools like Datadog
- Strong Experience with SaaS platforms cloud infrastructure (AWS Azure GCP) or DevOps tools (Docker Kubernetes) is preferred.
- Hands-on knowledge of ticketing and support tools like Azure Devops Jira Zendesk Freshdesk or ServiceNow.
- Exceptional communication leadership and problem-solving skills.
- Strong customer focus and ability to handle challenging situations professionally
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