The patient-centered medical home (PCMH) model is an approach to delivering high-quality cost-effective primary care. Using a patient-centered culturally appropriate and team-based approach the PCMH model coordinates patient care across the health system. Responsibilities for this position will include tracking referrals coordinating appointments with specialists and other providers obtaining prior authorizations and providing customer service to patients and clinical roles require strong organizational communication and computer skills to manage electronic health records and ensure smooth care transitions.
Key Responsibilities:
Referral Coordination:Schedule appointments track referrals in electronic health records and ensure follow-up appointments are booked.
Prior Authorizations:Obtain necessary authorizations for medications equipment and diagnostic imaging.
Patient Communication:Interact with patients and families providing them with information counseling and necessary instructions for their care.
Collaboration:Work with clinical teams and external providers to optimize patient care and the overall clinic flow.
Data Tracking:Monitor and report on PCMH standards especially those related to referrals and transitions of care.
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