Director Data Governance & Management

At American Express our culture is built on a 175-year history of innovation shared values and Leadership Behaviors and an unwavering commitment to back our customers communities and colleagues. As part of Team Amex youll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills develop as a leader and grow your career.

Here your voice and ideas matter your work makes an impact and together you will help us define the future of American Express.

Role Description

This role is part of the newly formed Enterprise Technology Services (ETS) Data Office.

As the Director Data Governance and Management you will lead a team responsible for the day-to-day compliance with the Enterprise Data Risk Management Policy within Enterprise Technology Services. You and your team are responsible for identifying critical data maintaining data definitions classifying data supporting data sourcing / usage requests evaluating Data Risk Controls and confirming Data Incidents are remediated. You will partner across various business units technology teams and product/platform teams to define and implement the data governance strategy monitor and manage data risks resolve data/platform issues and drive consistency usability and governance of specific product data across the organization.

Primary Responsibilities:

• Advance the established data governance principles policies and programs for stewardship advocacy and custodianship of data
• Manage all Data Risks for the business unit in coordination with relevant supporting roles as described in the Enterprise Data Risk Management Policy
• Understanding complying and executing their role and responsibilities as defined under the Enterprise Data Risk Management Policy
• Establishing maintaining and testing the effectiveness of controls to manage data risk within the established Data Risk Appetite limits for their Business Unit
• Facilitate Data Incident capture and coordination by planning Data Incident remediation activities monitoring Data Incident status for reporting and support testing and validation
• Coordinate with Business Units and other Business Unit Data Offices to ensure System level Lineage is documented completely and accurately
• Collaborate with data owners and users to modify or implement new repeatable and reliable business processes to implement truly effective data management
• Partner with Third-Party Risk Management to monitor and validate that Third Parties adhere to Enterprise Data Risk Management requirements
• Harmonize key policies and guidelines (e.g. Data Quality Data Definition Data Creation Data Sharing Data Usage policies) with the processes necessary to carry out those policies in collaboration with multi-functional partners
• Develop and produce key metrics scorecards and program status communications for the full suite of teams within Data Office

Qualifications:

• 8 years of direct work experience in large scale/enterprise data projects with at least 4 years of direct experience relating to creation and execution of formal data governance and/or data management programs
• Bachelors degree in Information Security Data Science Data Management Risk Management Business Administration or related field.
• Consistent record of understanding business challenges and strategies and connecting those to data and capabilities
• Strong working knowledge of current and upcoming data governance data management and data product techniques and trends with a point of view on the evolving concepts and standard methodologies
• Senior level program management experience with partners across a diverse global set of business units
• Demonstrable experience of driving meaningful improvements in business value through data management and strategy
• Ability to work with white space to design and complete solutions to solve sophisticated challenges.
• High-caliber communication skills both in terms of preparing and delivering a strategic vision and updates to large groups and senior leader
• Ability to put enterprise thinking first connect the roles agenda to enterprise priorities and balance the needs of customers partners colleagues & shareholders
• Demonstrated learning agility ability to make decisions quickly and with the highest level of integrity
• Eagerness to test learn fail and improve is crucial
• Must have a positive collaborative leadership style with colleague and customer first attitude
• Incident management and reporting risk/data risk management data architecture data breach management data classification and handling data quality monitoring and improvement and data governance/compliance management experience preferred

Guardian

Salary Range: $144250.00 to $256250.00 annually bonus equity (if applicable) benefits

The above represents the expected salary range for this job requisition. Ultimately in determining your pay well consider your location experience and other job-related factors.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones physical financial and mental health as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical dental vision life insurance and disability benefits
• Flexible working model with hybrid onsite or virtual arrangements depending on role and business need
• 20 weeks paid parental leave for all parents regardless of gender offered for pregnancy adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race color religion sex sexual orientation gender identity national origin veteran status disability status age or any other status protected by law. American Express will consider for employment all qualified applicants including those with arrest or conviction records in accordance with the requirements of applicable state and local laws including but not limited to the California Fair Chance Act the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive professionally and personally. Thats why we have Amex Flex our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs colleagues will either work onsite in a hybrid model (combination of in-office and virtual days) or fully virtually.

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