Role Overview
Position: Client Advisor
Team:Business Risk Team
Office: Burgess Hill
Hours: Full Time (08:45 17:00 Mon to Fri)
Benefits: New Business Commission Bonus annual pay review full support with CII journey if required (including Membership exam support study time) medical cover Group Life Cover Employee Assistance Programme Season Ticket Loans more
The Role
Role Overview:
The Business Risk Team in Burgess Hill handles diverse clients from sectors like Motor Trade Construction Manufacturing Media Charities and Global Businesses. We offer bespoke insurance solutions across all Commercial Insurance classes with premium levels up to 100000.
Key Responsibilities:
- Administer policies and coordinate with Insurers and clients for optimal solutions.
- Support the wider team including Client Executives and Managers serving as a reliable client contact.
- Deliver a positive client experience through tailored communication.
- Accurately manage renewals and handle policy placements.
- Prospect for new business identifying upselling and cross-selling opportunities.
- Process Mid-Term Adjustments.
- Maintain Acturis records obtain e-Traded quotes and address issues arising from Acturis reporting.
What Youll Bring:
- In-depth knowledge of Commercial products such as Property/Business Interruption Professional Indemnity Liabilities and Cyber & Crime.
- Strong organizational skills with keen attention to detail.
- Enthusiasm energy and a strong customer service ethos.
- Effective communication skills with adaptable style.
- Decisive intuitive thinking.
- IT proficiency ideally with Acturis broker system experience.
- Minimum educational requirement: A-Levels with GCSE passes in English Language and Maths.
- Cert CII qualification or a commitment to achieve it.
Personal Attributes:
- Thrive on making a difference and facing challenges in a rewarding role.
- Contribute positively to team dynamics bringing a strong team fit and personality.
Required Experience:
Unclear Seniority