Sr. Design Program Manager, JWO Launch Team

As part of the AWS Solutions organization we have a vision to provide business applications leveraging Amazons unique experience and expertise that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazons real-world experience to build opinionated turnkey solutions. Where customers prefer to buy over build we become their trusted partner with solutions that are no-brainers to buy and easy to use.

Amazon Just Walk Out as a Service (JWOS) delivers solutions to our Retail Customers to simplify and improve the shopping experience. Our enterprise-ready autonomous retail technology enables shoppers to simply enter a store grab what they want and just go. Born from years of experience at Amazon Go Just Walk Out uses a combination of technologies to eliminate checkout lines and bring fast and convenient checkout experiences to shoppers.

Are you excited about working with ground-breaking technology in Retail Are you customer-obsessed and detail oriented Do you enjoy working with external customers Do you have experience working with both design and technology development teams to meet daily business requirements
Amazon is seeking an innovative Sr. Design Program Manager responsible for the standardization implementation and customization of brand design standards as they translate into physical stores. Additionally this role will be responsible for gathering requirements and creating standardized construction document sets for customers to bid and construct from. This position collaborates with internal and external cross-functional teams to manage the execution of multiple end-to-end projects at any given time. The ideal candidate is a self-starter who thrives in a fast-paced ambiguous environment and has a deep passion for innovative retail design. This is someone who possesses the ability to complete complex tasks and projects quickly with little to no guidance react with appropriate urgency to situations that require a quick turnaround take effective action without needing to know the total picture. We are looking for someone who is obsessed with creating world-class shopping experiences for our customers both at the micro and macro level. Outstanding project management and communication skills both written and verbal are required.



Key job responsibilities
Translates design standards to support the tech functionality and brand of our Third-Party partners in an innovative yet fiscally responsible way.
Manages projects with high levels of complexity and ambiguity.
Writes program documents that drive new innovations outline testing/analysis to inform design decisions or define standards and processes.
Works with key internal and external stakeholders (including architecture firms) in the production of comprehensive design JWO enabled stores. Cross-functional teams include but not limited to Construction Engineering Implementation Management Launch ICT Product Supply Chain Business Development and more. Cross-functional work fixture on boarding equipment layout coordination and implementing technical requirements.
Responsible for consulting with external customers during the Design Development and Construction Document phase for both new construction and renovation projects.
The ability to manage multiple simultaneous projects requiring frequent communication organization time management and problem-solving skills.
Completes quality control and assurance checks on Revit Models for external customers.
Provides Construction Administrative support working closely with construction project managers architectural firms and other external stakeholders during construction of store projects.
Documents and disseminates information about key learnings and best practices to team members.
Defines appropriate trade-down solutions driving alignment across stakeholders and creates documentation of these for implementation teams to leveraged across projects.
Able to weigh short- and long-term cost considerations to suggest alternative design approaches based on industry standards sustainability knowledge of color material finish operational maintenance and procurement capabilities.
Demonstrates flexibility and adaptable to changing work environment effectively dealing with varying workload requirements; can shift gears comfortably manages competing demands delays or unexpected events
Develop concept store formats into concise and complete packages for general contractors to build from and/or for customers to bid on.


About the team
ABOUT AWS:

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

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- Experience understanding needs of business and end customers and translating them into right solutions
- Bachelors degree (BA/BS) Bachelors degree (BA/BS) in architecture
- 10 years of experience in Architecture or Retail Design
- Experience in: Architecture / Retail Design; Design Development Construction / Permit Documentation
- Advanced Beginner to Intermediate Revit skills required.
- Advanced Beginner to Intermediate Smartsheet Skills
- Demonstrated knowledge of industry trends building/health codes 3D visualization and color/design principles
- Demonstrated ability to communicate design vision in visual written and verbal formats
- Demonstrated ability to work effectively in an extremely fast paced ambiguous environment
- Demonstrated ability to manage multiple simultaneous projects requiring frequent communication time management and problem-solving skills
- Proven track record of owning project from start to finish self-starter and self-directed
- Proactive and flexible attitude; willingness to take an all hands on deck approach

- Experience working and contributing to project playbooks building schedules managing issues/risks establishing communication plans and stakeholder management
- Knowledge of current AEC trends and practices preferred
- Retail design strongly preferred
- Proven ability to deliver a bold vision and iterate quickly on concepts
- Passion for learning and innovation balanced with business needs and customer expectations
- InDesign and Photoshop Smartsheet Bluebeam Box

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $116500/year in our lowest geographic market up to $192600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity sign-on payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.