drjobs Sr. Manager, Journey Orchestration & Advanced Email Capabilities Fidelity Institutional and Asset Management Marketing

Sr. Manager, Journey Orchestration & Advanced Email Capabilities Fidelity Institutional and Asset Management Marketing

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1 Vacancy
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Job Location drjobs

Smithfield, NC - USA

Yearly Salary drjobs

$ 85000 - 143000

Vacancy

1 Vacancy

Job Description

Job Description:

The Role

Are you passionate about building and delivering the best digital channel experience Do data-informed decisions fuel the strategies you develop Join the Marketing Automation & Lead Management team to build and automate journeys using real-time personalization that provide relevant and timely content to our audiences. Blend your email expertise with a test and learn approach to drive engagement and deliver optimized experiences to our clients.

The Expertise and Skills You Bring

  • Apply journey orchestration platforms and technologies (CDP Salesforce Marketing Cloud analytics) to build and automate journeys and event-based triggers segmentation and real-time personalization

  • Deep understanding of marketing automation and multichannel lead generation strategies and expertise in building omnichannel journey workflows

  • Experience working in Salesforce Marketing Cloud or similar marketing automation tool and with Salesforce CRM

  • Collaborate with key partners across marketing in journey orchestration planning

  • Identify and advocate for advancements in automation capabilities to drive productivity and client satisfaction

  • Understand data sources to integrate with systems ensuring a unified view of customer interactions

  • Understand and demonstrate the latest capabilities in marketing automation marketing journey builder and the connection between digital marketing and lead cultivating

  • Maintain an open and collaborative test and learn approach across marketing channels with an emphasis on optimizing content tactics and channel mix to improve business outcomes

  • Maintain oversight of all journeys to ensure they are operational and performing as expected

  • Document and optimize data flow through systems guiding the integrations between SFMC and CRM systems

  • Partner with marketing effectiveness marketing analytics and sales support teams to establish shared marketing-sales performance reporting

  • Integrity and purpose with a strong sense of accountability owning successes and failures

  • Exceptional organizational skills consistently setting and meeting deadlines prioritizing or re-prioritizing and using outstanding judgement in engaging collaborators and senior resources

Note: Fidelitywill not provide immigration sponsorship forthis position.

The Team

The Email Strategy & Operations team is part of the Fidelity Institutional (FI) & Asset Management Marketing Digital Engagement team with a focus on delivering industry leading client experiences through our digital channel innovation. We are focused on keeping clients and prospects engaged with our content and building positive brand recognition. We are committed to building a team culture where individuals can grow and flourish.

The base salary range for this position is $85000-$143000 per year.

Placement in the range will vary based on job responsibilities and scope geographic location candidates relevant experience and other factors.

Base salary is only part of the total compensation package. Depending on the position and eligibility requirements the offer package may also include bonus or other variable compensation.

We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support market-leading retirement generous paid time off and parental leave charitable giving employee match program and educational assistance including student loan repayment tuition reimbursement and learning resources to develop your career. Note the application window closes when the position is filled or unposted.

Please be advised that Fidelitys business is governed by the provisions of the Securities Exchange Act of 1934 the Investment Advisers Act of 1940 the Investment Company Act of 1940 ERISA numerous state laws governing securities investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations including FINRA among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Most roles at Fidelity are Hybrid requiring associates to work onsite every other week (all business days M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Certifications:

Category:

Marketing

Required Experience:

Manager

Employment Type

Full-Time

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