Office Manager

Fort Mill, SC - USA

Yearly Salary: $ 55000 - 62000

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

Responsive recruiter

Benefits:

401(k)
401(k) matching
Bonus based on performance
Paid time off

Position Overview

The Office Manager ensures the Brand of Certainty is delivered to all stakeholders including suppliers customers and staff. As an independently owned and operated CertaPro Painters franchise we are North Americas largest residential and commercial painting company. This role is essential for supporting business growth and operational excellence.

Reporting Structure

Reports directly to the Franchise Owner
Key partner impacting company growth and ongoing success
Regular communication with team members across all levels

Key Responsibilities

Lead and develop best practices for office administration
Process incoming mail manage professional office presentation and answer phones
Coordinate office tasks messages and maintain clear communication with team members
Ensure accurate daily management of our CRM (CertaOne): update job statuses customer information etc.
Reconcile CRM records with completed job documentation and maintain change logs
Track daily project status manage production schedule/calendar and help achieve production goals
Deliver a positive customer experience during sales and production phases
Generate job jackets track and order inventory equipment paints and materials as needed
Enter and maintain financial plans and vendor/customer invoicing in QuickBooks per IRS & GAAP compliance
Prepare sales packages enter new leads update reference lists and maintain sales materials
Manage job costing gross margin tracking payroll accounts payable/receivable invoicing and trend reports
Reconcile supplier invoices expense reports and manage the office supply budget
Cultivate strong vendor relationships
Attend occasional conferences training and company events (some travel required)

Required Competencies & Skills

Strategic thinking and creative problem-solving
Strong communication (verbal and written)
Sound decision-making and judgment
Goal-oriented with proven track record of attainment
High attention to detail
Dependable and reliable

Required Qualifications

High school diploma or equivalent
3 years of experience as an Office Manager or similar multi-tasking office role
Proficiency with Microsoft Office applications
Proficiency with QuickBooks minimum 1-2 years experience
Exceptional written and verbal skills

Preferred Qualifications

Associates degree in business or construction management or equivalent experience
Production scheduling experience
Spanish fluency

Physical Requirements

Prolonged periods sitting at a desk and working on a computer
Ability to lift up to 15 pounds on occasion

CertaPro Painters of Rock Hill Fort Mill & SW Charlotte is an Equal Opportunity Employer.

Compensation: $55000.00 - $62000.00 per year

Opportunity is Knocking

Qualities like working hard getting the job done right and fostering respect while working as part of a team are core to the CertaPro Paintersbrand culture. This makes each independently owned and operated CertaPro Paintersfranchise unique and fulfilling places to work. It is important to not only deliver memorable experiences for customers but for team members of each independently owned and operated CertaPro Paintersfranchise as well.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location and not to CertaPro Painters Corporate.

Required Experience:

Responsive recruiterBenefits:401(k)401(k) matchingBonus based on performancePaid time offPosition OverviewThe Office Manager ensures the Brand of Certainty is delivered to all stakeholders including suppliers customers and staff. As an independently owned and operated CertaPro Painters franchise we ...

Responsive recruiter

Benefits:

401(k)
401(k) matching
Bonus based on performance
Paid time off

Position Overview

Reporting Structure

Reports directly to the Franchise Owner
Key partner impacting company growth and ongoing success
Regular communication with team members across all levels

Key Responsibilities

Lead and develop best practices for office administration
Process incoming mail manage professional office presentation and answer phones
Coordinate office tasks messages and maintain clear communication with team members
Ensure accurate daily management of our CRM (CertaOne): update job statuses customer information etc.
Reconcile CRM records with completed job documentation and maintain change logs
Track daily project status manage production schedule/calendar and help achieve production goals
Deliver a positive customer experience during sales and production phases
Generate job jackets track and order inventory equipment paints and materials as needed
Enter and maintain financial plans and vendor/customer invoicing in QuickBooks per IRS & GAAP compliance
Prepare sales packages enter new leads update reference lists and maintain sales materials
Manage job costing gross margin tracking payroll accounts payable/receivable invoicing and trend reports
Reconcile supplier invoices expense reports and manage the office supply budget
Cultivate strong vendor relationships
Attend occasional conferences training and company events (some travel required)

Required Competencies & Skills

Strategic thinking and creative problem-solving
Strong communication (verbal and written)
Sound decision-making and judgment
Goal-oriented with proven track record of attainment
High attention to detail
Dependable and reliable

Required Qualifications

High school diploma or equivalent
3 years of experience as an Office Manager or similar multi-tasking office role
Proficiency with Microsoft Office applications
Proficiency with QuickBooks minimum 1-2 years experience
Exceptional written and verbal skills

Preferred Qualifications

Associates degree in business or construction management or equivalent experience
Production scheduling experience
Spanish fluency

Physical Requirements

Prolonged periods sitting at a desk and working on a computer
Ability to lift up to 15 pounds on occasion

CertaPro Painters of Rock Hill Fort Mill & SW Charlotte is an Equal Opportunity Employer.

Compensation: $55000.00 - $62000.00 per year

Opportunity is Knocking

Required Experience:

Key Skills

Office Manager Experience
Microsoft Office
Management Experience
QuickBooks
Accounting
Office Experience
Dental Office Experience
Payroll
Administrative Experience
Eaglesoft
Human Resources
Bookkeeping

Apply Now

About Company

CertaPro Painters

CertaPro are professional painters and painting contractors, we offer interior painting, exterior house painting and commercial painting. Jobs of all sizes.

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