Receptionist (Office Specialist 2)
Receptionist (Office Specialist 2)
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Job Description
Initial Posting Date:
10/01/2025Application Deadline:
10/08/2025Agency:
Department of Human ServicesSalary Range:
$3429 - $4622Position Type:
EmployeePosition Title:
Receptionist (Office Specialist 2)Job Description:
The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by ourEquity North Starand our vision for a positiveRiSE organizational culturethat advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups women individuals with disabilities veterans LGBTQIA2S community members and others to help us achieve our vision of a diverse and inclusive community.
Opportunity awaits!
Do you have high-level attention to detail Would you like the opportunity to work with a diverse team that supports collaborates and learns from one another in service of children families and communities If so wed love to hear from you!
Summary of Duties
As an employee working within the Child Welfare Program you will have an opportunity to make a meaningful difference in the lives of Oregons most vulnerable children and families. Your dedication will help us achieve the Child Welfare Vision for Transformation that will support children and young adults to be safer healthier experience less trauma and achieve a greater well-being.
As a Receptionist (Office Specialist 2) you will:
Provides critical support to the caseworker and management units across all disciplines as requested or required.
Maintains lobby answer phones and inquiries and helps explain rules and policies.
Processes payments according to policy tracks (missing checks) checks for deposit prepares letters of intent maintain records of purchase and assures retention periods.
Distributes and issues parking permits (employees) issue cash vouchers bus passes fishing parent mileage and logs transactions (TRACS OR-Kids).
Ensures all forms and letters are in accordance with ODHS policy and procedures.
Minimum Qualifications
Two years of general clerical experience that includes keyboarding word processing or other experience generating documents; OR
An associate degree in any field; OR
An equivalent combination of education and experience.
Essential Attributes
We are looking for candidates with:
Experience using computers to process enter and verify detailed data with accuracy and efficiency.
Experience in a reception setting delivering exceptional customer service.
Experience using time management and prioritization skills to meet mandated deadlines with competing priorities.
Experience handling confidential and sensitive information with a high degree of integrity attention to detail and discretion.
Experience working independently and cohesively with a team.
Experience communicating clearly and precisely through different platforms (Ex: cell phone email in person Microsoft Teams).
Attention all candidates!
Please make sure your application materials resume and job history are clearly outlined as this information will be used to determine your starting salary range. If selected as the top candidate for this position and education is a requirement in the minimum qualifications please be prepared to provide verification of your college/university degree with month/year of completion for further consideration. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.
The use of outside resources such as Artificial Intelligence software during applicant skill assessments examinations and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.
Working Conditions
The hours for this position will be Monday-Friday 8am 5pm In office.
Occasional travel is required for attending meetings trainings and other business needs.
You are expected to work competently within the agencys electronic information systems to include: Microsoft Teams Word Excel Outlook and OR-KIDS.
You will conduct work in an open office environment with noise from telephones printers and other staff with frequent interruptions and/or distractions.
In this role you will encounter sensitive material related to trauma abuse substance use and crisis situations. Our team prioritizes a trauma-informed approach creating a safe environment for both clients and staff.
You will interact with a diverse range of individuals including those who have experienced trauma and may struggle with emotional regulation. This position may involve handling stressful situations that demand rapid decision-making skills.
Background Checks and Requirements
If selected as a finalist we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.
The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire you will be required to complete the US Department of Homeland Securitys I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.
Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check.
A valid drivers license and acceptable driving record are required for this position.
HB3187: The State of Oregon does not request or require your age date of birth attendance or graduation dates from an educational institution during the application process.
Benefits
ODHS Employee Resource Group communities that promote shared learning.
Cost of Living Adjustments.
Annual salary increases (until you reach the top of the listed salary range).
Amazing benefits package.
Possible eligibility for the Public Service Loan Forgiveness Program.
Employment Preference
Veterans preference:
General Information
This is a permanent full-time position and is represented by the Service Employees International Union (SEIU).
This recruitment may be used to fill future vacancies in the same classification.
Contact Information
We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA) application questions or job-specific questions.
Required Experience:
IC
Employment Type
Full-Time
